An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
About the Position Valliant Consulting Group is searching for an Operations Manager with a background in Human Resources to support our Tribal client onsite in the Santa Fe area. This person will work closely with the Governor, Tribal Administrator, department directors, and staff to deliver exceptional human resources and operational services. This is an opportunity to grow your HR and Operations career by working closely with our team of senior HR consultants, and to impact our client's community. This is an overtime eligible position paid $30-$35 per hour, with an estimated workload of 30-40 hours per week. While you will initially start as a Valliant employee, there is an opportunity to become a full-time member of our client's team. About the Company Valliant Consulting Group is a human resources consulting firm headquartered in Albuquerque, New Mexico. We are a team of experienced HR consultants who impact communities by empowering our clients with actionable recommendations and sustainable HR solutions. Our clients include tribal governments and enterprises, municipalities, health care centers, non-profits and other community-oriented organizations.
Responsibilities:
Provide oversight of the Tribe's daily administrative and operational functions, with primary responsibility for Human Resources, organizational development, policy administration, and operational excellence. Administer all Human Resources functions, including recruitment, onboarding, classification and compensation, performance management, employee relations, policy administration, benefits coordination, and workforce planning. Support the Tribal Administrator to implement strategic initiatives, organizational priorities, and operational improvements. Develop, implement, and evaluate operational policies, procedures, and best practices to improve efficiency, accountability, and service delivery. Coordinate cross-departmental projects and initiatives to ensure organizational goals are achieved. Ensure compliance with applicable Tribal, federal, and state employment laws and organizational policies. Advise managers regarding employee performance, disciplinary actions, investigations, workplace conflict resolution, and employment matters. Support the development and maintenance of job descriptions, compensation structures, organizational charts, and workforce planning initiatives. Maintain confidentiality of highly sensitive personnel and organizational information. Encourage a positive working relationship between departments, and the community at large.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, Public Administration, Organizational Leadership, or a closely related field. Five (5) years of progressive experience in human resources, operations, organizational development, public administration, or similar work. A combination of relevant education and related work experience may be considered. Tribal or government experience preferred. SHRM-CP, SHRM-SCP, PHR or SPHR, THRP, IPMA-HR or similar and relevant certification preferred. Characteristics of Our Ideal Candidate Ability to perform work independently, prioritize workloads and meet deadlines in a primarily remote environment. Strong team orientation with a demonstrated ability to identify opportunities to support team members in accomplishing tasks. Open and collaborative communication style. Knowledge of human resources principles and practices. Familiarity with recruitment strategies and workflows, including experience writing job postings, as well as filtering, interviewing and recommending job candidates for selection. Demonstrated skill in managing administrative details with a high degree of quality. Illustrated customer service experience and the ability to represent the organization with the utmost professionalism. Experience adapting to shifting priorities, timelines and deadlines. Desire to advance in the HR field through mentorship and shadowing of higher-level human resources professionals and subject-matter experts. Knowledge employment law and regulatory compliance; employee relations and workplace investigations; and organizational development and change management.
