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New Mexico Tech

Manager/Housing Operations

Job Description

MANAGER/HOUSING OPERATIONS
DEPT:
RESIDENTIAL LIFE

REG 

TEMP 

FULL TIME

PART TIME

STARTING

RATE or

SALARY RANGE

$43,680-$50,230

Employees being promoted to a higher classified position receive the minimum for the position or a pay rate adjustment of 8% whichever is greater.

All regular positions also entitle the employee to several benefits including health, dental, vision, life insurance, and retirement which is largely paid by New Mexico Tech for the employee and dependents.

INTERNAL POSTING THROUGH

09/21/2026

    CONSIDERATION WILL BE GIVEN FIRST TO TEMPORARY AND REGULAR TECH EMPLOYEES WHO APPLY WITHIN THE 7 DAY INTERNAL POSTING. APPLICATIONS RECEIVED AFTER THE 7 DAY POSTING MARGIN WILL BE CONSIDERED WITH OTHER OUTSIDE APPLICANTS.
    JOB SUMMARY:

    Manage the daily routines of the Residential Life Office. Serves as the office's primary telephone and e-mail receptionist and is available to answer general questions from students and parents. Publicizes important events and information to the Tech community and on-campus housing residents. Supervise student workers. Support the ADHO for all housing operations. Tasks include processing daily work orders for seven residence halls, following up on work orders' completion, ongoing maintenance issues, and tracking and updating room and meal plan reservations. Provide assessment support to the Assistant Director of Residential Education and provide budget support to the Director. This position will also be the point person for website upkeep and managing social media sites and posts.

    JOBS FUNCTIONS

    Office Management

    • Functions as a first point of contact for students and families for the Residential Life staff
    • Supervise and train Student Desk workers.
    • Represents the Residential Life Office during Admissions and Orientation events as needed
    • Direct visitors to appropriate locations and resources. Greets visitors, answers phones, and routes messages.
    • Establishes, maintains, and safeguards confidential files and information for the Residential Life Office. Updates and maintains files for accuracy.
    • Routes incoming mail. Distributes outgoing correspondence. Processes daily mail (incoming and outgoing) and signs for packages.
    • Purchases office supplies and equipment. Inventories supplies and maintains warranties on office equipment.
    • Attends training, runs errands, and gives tours as needed.
    • Provides support to Residence Life Coordinators, Assistant Directors, and Directors as needed.
    • Oversees organization and cleanliness of the main office, the Resident Assistant Workroom, and the storage room.
      Assist the Assistant Director of Housing Operations
    • Support the Assistant Director of Housing Operations with occupancy management, including housing and meal plans.
    • Assist with student billing, housing deposits, and refunds as needed.

    Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance

    Career Insights for Operations Manager (General)

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    Scorecard

    Based on New Mexico data

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    What they do

    An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

    $114,712 / year median in New Mexico

    +6% projected growth

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