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Bowl 360 New Hyde Park

Operations Manager

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$120,078 / year median in New York

+6% projected growth

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Job Description

Job description: Join the World of Bowling! Here at Bowl 360, We pride ourselves on excellent guest experience. Our Operation Manager help oversee the in-center experience and bring it to life every day for their guests. As the Operation Manager is one of most active roles, you will consistently move around assisting staff and customers. This position assumes responsibility for all center operations in the absence of the General Manager or Assistant General Manager. Our manager's work vigorously to ensure standards are met consistency. Cross train for all positions as time allows.
Responsibilities:
Assist in training any new staff members Filling out schedules Completing and filing paperwork for new hires Ordering supplies Keeping resources properly filed Tracking goals and achievements Check in with employees to ensure they're making progress. Set key performance indicators to measure success. Coaching and developing existing employees Dealing with performance problems Supporting problem resolution and decision-making Conducting timely performance evaluations Translating corporate goals into functional and individual goals Monitoring performance and initiating action to strengthen results
Knowledge, Skills, and Abilities :
HS Diploma (Bachelor's preferred) Great guest service Communication skills Strong team player Thrives in a fast-paced environment Critical thinking Leadership skills Flexibility Adaptability Conflict resolution Ability to work under pressure Ability to multi-task Good organizational skills Knowledge of POS system
Benefits:
401(k) Employee discount Flexible schedule
Work Location:
In person
Pay:
$20.00 - $25.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person