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Starbucks Coffee Company
regional director operations, Central Ohio
Career Insights for Director of Operations
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Based on Ohio data
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What they do
A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
$140,964 / year median in Ohio
+9% projected growth
Job Description
Now Brewing
- Future Leaders!
- Provide functional expertise and execute responsibilities: to enable various teams to enhance the Starbucks experience for customers, increase profitability, find and execute opportunities for growth and expansion within region.
- Lead a team of leaders: Develop high performing, results driven teams through coaching, providing transparent insight and feedback, and meaningful developmental opportunities.
- Model how we work together: Use your leadership style to bring Starbucks values to life for your teams, modeling collaboration, inclusiveness, confidence in leadership, and teamwork, that all move us toward business success. Required Knowledge, Skills and Abilities
- Ability to communicate clearly and concisely, both orally and in writing
- Planning and organizational project management skills
- Ability to apply sound business principles and practices to project management and change management processes
- Basic skills in Microsoft Word, Excel and PowerPoint Job Scope
- Annual Managed Expenses $1-5 M
- Annual Sales $51-150 M
- Direct Reports 11-15 Leadership Competencies Setting Direction
- Establishes and communicates a compelling and inspired vision, creates competitive winning strategies and plans, ensures department strategies are aligned with company strategies Leadership Courage
- Willing to take a managed risk to drive the business forward Creating the Environment
- Develops a positive, respectful, productive and professional work environment Building and Maintaining Relationships
- Establishes positive connections with others so as to facilitate the attainment of business results Developing for the Future
- Continuously develops the competencies of both self and others Organizational Savvy
- Understands and effectively leverages the organization to accomplish business and unit goals Achieving Measurable Results
- Consistently exceeds goals, dedicated to exceeding the expectation of internal and external customers Core Competencies Customer Focus
- Delivers legendary service that meets and exceeds all customers' expectations Ethics and Integrity
- Adheres to Starbucks values, beliefs and principles during good and bad times Composure
- Remains calm, maintains perspective and responds in a professional manner when faced with tough situations Personal Learning
- Takes personal responsibility for the continuous learning of new knowledge, skills and experiences Dealing with Ambiguity
- Able to successfully function during times of uncertainty and changing priorities Decision-Making
- Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment Interpersonal Savvy
- Builds effective relationships with all people; up, down and sideways, inside and outside of Starbucks Results Oriented
- Gets results and achieves goals Starbucks Coffee Company is an equal opportunity employer.