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Butler County - Water and Sewer

Operations Division Head

Career Insights for Operations Supervisor (General)

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What they do

An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.

$79,951 / year median in Ohio

+6% projected growth

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Job Description

ESSENTIAL FUNCTIONS
:
Administration and Planning:
Develop division goals, procedures, and scope of work; initiate and create policy and procedure; coordinate activity between subordinate sections and other department sections; coordinate large-scale emergency repairs and system events to water and wastewater collection systems and wastewater treatment plants; approve final recommendations for equipment purchases, training requests, process modifications, etc.; participate on the BCWS Core Management Team; participate on BCWS Regulatory and Security Team, Inflow and Infiltration Team, and Lift Station Team; plan for future growth, new expansions, and process modifications; review plans for expansion and/or modifications; recommend system and business improvements; allocate BCWS resources; review budgets; communicate issues to BCWS stakeholders; resolve customer complaints; resolve disputes between sections; conduct staff meetings; provide input on human resources issues; participate on management Collective Bargaining Team; establish priorities that focus on reaching long-term goals of the BCWS; assist consultants in field studies; and develop operational strategies.
Reporting:
Analyze operating data; report data for operating, labor, regulatory and other issues; identify telemetry and control system opportunities and serve as liaison between the operations and instrumentation sections on these issues; and manage the enterprise asset management system and monitor key performance indicators and other metrics.
Supervision:
Manage, direct, and supervise employees; schedule, assign, and monitor work; evaluate performance; recommend salary adjustments; develop staff; recommend disciplinary action; and train employees. Acts as liaison to BCWS stakeholders; coordinates projects identified by the Butler County Board of Commissioners and the BCWS Director; prepares public presentations; responds to customer inquiries and complaints. Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.
REQUIRED QUALIFICATIONS
:
  • Bachelor's degree, preferably in an area such as business or public administration or in a process-related field such as chemistry or microbiology; and
  • Significant experience in the management and administration of a public utility; or
  • Any combination of education, experience and/or training equivalent to the stated minimum qualifications.
Pay:
$90,064.00
  • $130,603.
20 per year
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Education:
Bachelor's (Required)
Experience:
Management and Administration of a
Public Utility:
7 years (Preferred)
Work Location:
In person