Job Summary:

The Operations Manager supports the General Manager in overseeing daily hotel operations to ensure excellent guest service, strong team performance, and compliance with Marriott and Hilton brand standards.

Responsibilities:

Oversee daily operations for Front Desk, Housekeeping, and public areas Ensure high guest satisfaction and handle guest concerns as needed Support hiring, training, scheduling, and supervising hotel staff Maintain brand standards, cleanliness, and operational procedures Assist with schedules, payroll accuracy, and cost control Support inspections, audits, and preventative maintenance Assist with sell strategy, overbooking awareness, and walk procedures

Qualifications:

2+ years hotel supervisory or management experience (Marriott preferred) Strong leadership and guest service skills Ability to work a flexible schedule including weekends and holidays

Job Type:

Full-time Pay:

$16.00 - $19.00 per hour

Work Location:

In person