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G
Geisinger
Supervisor Patient Transport
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$81,382 / year median in Pennsylvania
+3% projected growth
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Supervisor Patient Transport
Danville, PA
Posted yesterday
Apply Now Job Summary Supervises the operations of assigned Patient Transport staff, resource, and processes. Directly accountable for the performance of Patient Transport Services to deliver a high level of customer service. Ensures compliance with policies, procedures, and regulations. Job Duties Supervises the daily operations of Patient Transport Services by observing staff performance and workflow. Verifies that each responsible employee's assignments are being performed thoroughly and effectively. Maintains a current understanding of patient transport, electronic health record system, equipment storage and equipment cleaning. Assures timely and effective response to all department and clinical unit requests and requirements. Monitors and responds to activity and issues. Delegates tasks and responsibilities to staff as needed while assuring proper utilization of human resources. Responsible for monitoring and maintaining performance metrics which accurately indicate the performance of staff and utilization of resources for assigned work areas. Assists in the development of new metrics as appropriate or requested by leadership. Recommends process improvements to leadership, actively works with staff to implement improvements and monitors' progress. Empowers employees to bring forward their process improvement ideas. Promotes a team environment and open communication within the work area. Acts as a mentor for employees. Participates in interdepartmental teams as needed. Supervises all employee relations activities and actively participates in resolving employee problems and conflicts. Consults with Manager when necessary. Contributes to conducting interviews, hiring and termination of employees in patient transport. Ensure new employee orientation and training are completed for all assigned. Ensure all employee evaluations are completed accurately and in a timely manner. Responsible for staff payroll. Responsible for creating and maintaining staff schedules, including PTO management. Ensure all shifts are covered, especially during emergencies or staff shortages. Quarterly shadowing of all transport employees to ensure compliance with department policies and procedures along with patient safety/satisfaction. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. Position Details Keep Patients Moving! Lead Our Patient Transport Team!