Join a Growing Healthcare Transportation Company Guardian Transport Solutions is a rapidly growing Non-Emergency Medical Transportation (NEMT) company serving Central Pennsylvania. We provide safe, reliable transportation for patients traveling to medical appointments, rehabilitation facilities, hospitals, and other healthcare providers. We are seeking an organized, dependable, and customer-focused Operations Coordinator to become an integral member of our leadership team. This position combines dispatching, office administration, customer service, and bookkeeping support. As our company continues to grow, this role offers significant opportunities for increased responsibility and advancement. Responsibilities Operations & Dispatch

• Coordinate daily transportation schedules
• Communicate with drivers throughout the day
• Handle schedule changes and urgent trip requests
• Assist customers and healthcare facilities by phone
• Monitor trip completion and service quality
• Help maximize vehicle utilization and routing efficiency Office Administration
• Prepare and submit transportation billing
• Assist with payroll processing
• Process accounts payable and maintain vendor records
• Organize driver qualification and compliance files
• Maintain insurance and licensing documentation
• Prepare reports and spreadsheets
• General office support Qualifications
• Strong organizational and multitasking skills
• Excellent customer service and communication abilities
• Comfortable working with Microsoft Excel and Office
• Ability to remain calm in a fast-paced environment
• Detail-oriented with strong problem-solving skills
• Accounting, bookkeeping, healthcare, transportation, or dispatch experience is helpful but not required
• Willingness to learn and grow with the company What We're Looking For We're looking for someone who enjoys solving problems, helping people, and keeping operations running smoothly. The ideal candidate is dependable, takes initiative, and enjoys working in a collaborative small-business environment where every day is different. Compensation & Benefits
• Competitive salary based on experience
• Paid time off
• Opportunities for advancement as the company grows
• Supportive team environment
• Stable, growing healthcare industry Why Join Guardian?

Guardian Transport Solutions is growing rapidly and investing in both its people and its future. We believe in promoting from within, providing meaningful responsibilities, and creating long-term career opportunities for employees who want to grow with us. If you're looking for more than "just a job" and want to become an important part of a growing company, we'd love to hear from you.

To Apply:

Please submit your resume along with a brief cover letter describing your experience and why you're interested in joining Guardian Transport Solutions. I would also make two changes that I think would significantly improve the quality of applicants: 1.

Target salary:

I would advertise $50,000-$65,000, depending on experience. You're looking for someone who could eventually become indispensable, not just someone to answer phones. 2.

Future title:

During the interview process, I'd tell candidates that while the initial title is Operations Coordinator, your goal is for the right person to grow into an Operations Manager role as the company expands. That kind of career path tends to attract more ambitious candidates who are looking for long-term growth rather than just another administrative position. Given what I've learned about Guardian over the last several months, I think this could end up being one of the highest-return hires you make. If this person successfully takes dispatch, scheduling, billing, and office administration off your plate, it would free you to focus on fleet growth, customer relationships,

Pay:

$50,000.00 - $60,000.00 per year

Work Location:

In person