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Operations Manager
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EY
Middletown, PA (In Person)
Full-Time
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Job Description
Operations Manager
Middletown, PA
4 DAYS AGO
22578509
Summary
Middletown, PA
In-Person
Competitive Salary
0 Years Experience
Bachelor's degree
No Commission
40.00 hours per week / Day Shift / Full-Time
Description At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. About the Role We are seeking an experienced Operations Manager to lead and support our environmental laboratory operations. This role is responsible for overseeing technical activities, ensuring regulatory compliance, managing staff, maintaining facility and equipment performance, and delivering high-quality analytical services to clients. The ideal candidate is a strong leader with deep technical expertise and a passion for operational excellence in a high-throughput production environment. Key Responsibilities Laboratory Operations & Technical Leadership Oversee daily laboratory operations to ensure efficiency, quality, and timely project completion Provide technical guidance on instrument troubleshooting, method development, and data interpretation Ensure proper use, calibration, and performance of laboratory instrumentation Support development and implementation of new analytical methods High-Throughput Production & Performance Management Lead a high-volume production laboratory to consistently meet or exceed turnaround time (TAT) and on-time delivery (OTD) goals Monitor and manage workflow, sample volume, and resource allocation across departments to maintain optimal throughput Establish, track, and report key performance indicators (KPIs) including TAT, backlog, capacity, and productivity Identify bottlenecks and implement process improvements to increase efficiency, reduce cycle time, and improve service reliability Partner with department supervisors to prioritize workload and ensure alignment with client expectations and contractual deadlines Drive a culture of accountability and continuous improvement focused on operational excellence and customer satisfaction Quality & Compliance Ensure compliance with ISO 17025, NELAC, DoD, and other applicable regulatory standards Partner with QA to maintain and improve laboratory quality systems Monitor regulatory updates and communicate requirements to staff Support audits and inspections Facilities & Maintenance Management Oversee laboratory facility operations, ensuring a safe, compliant, and efficient working environment Coordinate preventative maintenance and repair of laboratory equipment, instrumentation, and building systems Work with vendors and internal teams to maintain service contracts To view the full job description please use the link below.
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