Founding Enrollment & Operations Manager Mosaic Learning Academy | West Valley, Greater Phoenix, Arizona Full-Time | $65,000-$72,000 | Immediate Opening Help Build a School From the Ground Up Mosaic Learning Academy is preparing to open a new public charter school in the West Valley of the Greater Phoenix area in August 2027. We are seeking an exceptional Founding Enrollment & Operations Manager to join our founding team and help turn an ambitious vision into a thriving school. Our promise is that every scholar will be: Known. Challenged. Supported. This is not a traditional school operations position where established systems and processes are waiting to be managed. Mosaic is being built now—and we need an entrepreneurial operator who is energized by the opportunity to build, lead, solve, and execute. The Opportunity The Founding Enrollment & Operations Manager reports directly to the Founder & Executive Director and will serve as a key operational leader throughout Mosaic's pre-opening year. Enrollment is the immediate priority. You'll lead Mosaic's day-to-day enrollment operation, supervise our enrollment support team, manage the prospective-family pipeline and CRM, monitor results, and ensure families experience the responsive, personal follow-through Mosaic promises. But enrollment is the first priority—not the entire job. As enrollment systems become established, you'll progressively assume broader responsibility for the operational work required to successfully open Mosaic, including areas such as facilities readiness, procurement, vendor management, financial and administrative support, operational systems, launch planning, and Ready-to-Open execution. What You'll Do Lead Mosaic's enrollment operation and translate enrollment goals into actionable plans, priorities, timelines, and team responsibilities. Manage the prospective-family pipeline and CRM, ensuring timely, accurate, and personalized family follow-up. Monitor enrollment data and results, identify gaps or underperforming strategies, and recommend or implement adjustments. Supervise the part-time Enrollment & Family Liaison and Events & Community Outreach Coordinator. Participate actively in family outreach, information sessions, tours, community engagement, and required evening/weekend events. Build effective systems, workflows, project plans, and accountability structures as Mosaic grows. Progressively assume operational responsibility across facilities, procurement, vendors, school-opening logistics, financial/administrative support, and other Ready-to-Open priorities. Identify risks and problems early—and bring recommendations and solutions, not simply issues requiring someone else to solve. Help create organizational capacity that allows the Executive Director to increasingly focus on executive leadership, strategic partnerships, fundraising, school vision, and long-term success. Who Will Thrive at Mosaic A founding-school environment requires an entrepreneurial mindset. Not every process has been created, every answer is known, or every resource is readily available. You'll thrive here if you: Take ownership without waiting for detailed direction. Create clarity and structure from ambiguity. See possibilities as well as constraints and find practical ways forward. Think strategically while remaining willing to do hands-on work. Build systems rather than repeatedly solving the same problem. Use limited time, people, and resources thoughtfully. Lead people with both accountability and respect. Communicate early, exercise sound judgment, and consistently follow through. Believe clear roles are important—but don't use a job description as a boundary around helping the team succeed. Mosaic's culture is grounded in Unwavering Belief, Shared Responsibility, Intentional Community, Continuous Growth, and Purposeful Action. We are building a team that shares responsibility for the success of the entire school—not isolated departments or individual lanes. What You'll Bring Required qualifications include: demonstrated experience leading complex operations, projects, programs, or organizational functions; experience building or improving systems and processes; experience leading or coordinating others; strong project-management, problem-solving, communication, and relationship-building skills; and the ability to independently manage multiple priorities and deadlines. A bachelor's degree or an equivalent combination of relevant education and significant progressively responsible professional experience is required.

Especially valuable:

experience in school operations, education, charter schools, nonprofits, startups, small businesses, or other entrepreneurial environments; organizational launch experience; facilities, procurement, vendor, finance/administrative, enrollment, CRM, or community-outreach experience; familiarity with West Valley communities; and English/Spanish bilingual capability. Location & Schedule This is an approximately 40-hour-per-week position . During pre-opening, work will combine independent/remote work with scheduled in-person team meetings, community activities, facility/vendor meetings, family engagement, and required evening and weekend events. Mosaic Learning Academy is actively securing its founding campus in the West Valley of Greater Phoenix, with prospective locations in Avondale/Goodyear, Maryvale, and Glendale. This is not a permanently remote position. The role will become increasingly site-based as Mosaic approaches its August 2027 opening. Candidates must be willing and able to work across our prospective campus communities during pre-opening and reliably commute to the final campus location once established. Familiarity with West Valley communities is highly valued.

Compensation, Benefits & Growth Salary:

$65,000-$72,000 annually Full employee benefits are anticipated beginning January 2027. Prior to January, Mosaic anticipates providing a flat stipend to help offset individual health-premium costs. Mosaic is hiring this position at the Manager level based on our current organizational scale, while seeking someone with the capability to assume significantly greater operational leadership as the school grows. Strong performance and organizational growth may create future opportunity for advancement to a Director of Operations role. Advancement is based on demonstrated performance and organizational need and is not guaranteed. How to Apply Mosaic is moving quickly to identify the right person for this founding role. Applications will be reviewed as received, and qualified candidates may advance before the application period closes. Early application is encouraged. Please submit a current résumé and brief cover letter or statement explaining why helping build Mosaic Learning Academy interests you. Selected qualified applicants will be invited to complete a short online recorded screening interview on their own schedule within a provided deadline. Finalists may participate in reference and background checks, in-person interviews, and a collaborative or practical exercise. Mosaic is actively interviewing and intends to make a hiring decision as soon as the right candidate is identified. Applications will be reviewed on a rolling basis, and qualified candidates may be invited to interview immediately. Come Build Mosaic With Us Most people join organizations after the systems, traditions, and ways of working have already been established. This opportunity is different. You'll help build them. And you'll help build a school where every scholar is: Known. Challenged. Supported.

Pay:

$65,000.00 - $72,000.00 per year Application Question(s): How many years of professional experience do you have managing operations, projects, programs, or organizational functions? Please briefly describe your most relevant roles, including your primary responsibilities and the scope of your management experience. Please describe your hands-on experience with financial and administrative responsibilities, such as budget preparation and monitoring, expense tracking, financial reporting, invoice processing, reconciliations, purchasing, vendor payments, or grant expenditure tracking. Identify which responsibilities you personally performed versus those you primarily supervised or oversaw. Please describe your experience managing compliance or regulatory responsibilities, including tracking deadlines, preparing and submitting required reports, maintaining audit-ready records, supporting audits, implementing compliance procedures, or managing grant documentation. Identify which responsibilities you personally performed versus those you primarily supervised or oversaw, and specify the types of regulatory requirements or reporting you managed. Please describe your role and responsibilities in your most recent operations or management position. To what extent did you personally perform day-to-day operational tasks, coordinate or supervise others, or provide higher-level oversight? Include specific examples of the work you directly performed and the responsibilities you delegated or supervised. Please describe a specific example of an operational process, workflow, tracking system, or organizational procedure you helped develop, implement, or significantly improve. Explain the problem or need, your specific role and hands-on contributions, the steps you took, and the results achieved. Clarify whether you independently led the work, collaborated directly with others, or primarily provided oversight. This is a hands-on founding leadership position requiring independent work, regular in-person collaboration, community engagement, and occasional evening or weekend commitments. Mosaic Learning Academy is considering campus locations in Avondale/Goodyear, Maryvale, and Glendale. Please confirm your ability to meet these expectations and share any scheduling or location considerations that may affect your availability. Please describe your hands-on experience managing contact databases or CRM systems, enrollment or customer acquisition pipelines, lead follow-up processes, conversion tracking, and family or customer outreach. Identify the specific systems or tools you have used, the responsibilities you personally performed versus those you supervised, and how you monitored progress or measured results. Please describe your experience helping launch a new organization, school, business location, department, program, or major initiative. Explain your specific role, the planning and implementation responsibilities you personally carried out, the challenges you encountered, and the results achieved. Clarify whether you directly led the work, contributed as a team member, or primarily provided oversight.

Language:

Spanish (Preferred)

Work Location:

In person