Manager, Business Operations (Hybrid Los Angeles HQ)

Manager, Business Operations Reporting to: SVP, Business Operations About the Role This is a hybrid role based out of our Headquarters in Los Angeles, requiring in-office presence on Mondays, Wednesdays, and Thursdays, with the remaining workdays remote. We are looking for a Business Operations Manager to work side-by-side with our executive team on the company's highest-priority initiatives. This role serves as a thought partner to senior leadership and an execution partner across departments, sitting at the intersection of strategic planning and operational execution. This is a high-visibility role with direct exposure to the executive team and board, ideal for someone who thrives on both the rigorous analysis of big-picture challenges and the discipline of driving complex initiatives to completion. What You'll Do Strategic Planning & Executive Support Partner with senior leaders on annual planning, long-term strategic planning, and organizational resource prioritization to help shape company direction Prepare board materials and executive presentations, translating complex topics into clear, compelling narratives that support decision-making Conduct research and analysis to inform executive decisions on key strategic questions, including investment priorities, product development, and growth strategy Support franchisee communications, including written updates and network-wide presentations Initiative & Project Management Own end-to-end management of cross-functional strategic initiatives, from scoping and work planning through execution, testing, and success tracking Drive execution of the AI roadmap, strategic initiative roadmap, and new product launches Manage multiple stakeholders to ensure alignment, accountability, and timely delivery of key initiatives Serve as connective tissue across teams, ensuring cross-functional coordination and momentum on priority projects Proactively identify risks and blockers, driving resolution with a solutions-oriented mindset Make clear, data-informed recommendations to senior leadership and project teams on go-forward strategies and decisions Who You Are 1-2 years of experience at a top-tier management consulting firm Exceptional written and verbal communication skills, with the ability to tailor messaging for executives, cross-functional teams, and franchisees Highly organized and detail-oriented, with proven experience managing multiple concurrent workstreams Comfortable operating in ambiguity and shifting between strategic thinking and hands-on execution Strong judgment with the ability to know when to pivot, refine, or challenge a strategy—and the confidence to communicate that to senior leaders Strong interest in education and/or franchise business models The Mathnasium Mission Teach children math so they understand it, master it, and love it. Math can change their lives, and they can change the world. Mathnasium makes math make sense, building children's confidence and a deep understanding and lifelong love of mathematics. With more than 1,000 locations on four continents, our franchised and company-owned learning centers provide tutoring from pre-K through high school. The Mathnasium Method™ increases a child's math competency and improves their lives by opening the doors to higher education, greater career opportunities, and a better future. It is in that sense that we aim to change the world ... one child at a time. Our teaching method, the Mathnasium Method™, is the life's work of Larry Martinek, Mathnasium's Chief Instructional Officer and a teacher and math teaching consultant in the Los Angeles area for more than 35 years. The Mathnasium Method™ uses a time-tested, customized program which stems from a unique assessment to identify what students need to improve their math skills. We offer personalized instruction, proprietary worksheets, and games to build Number Sense and provide a fun and supportive environment in which children can learn and practice math.