The Role Manages daily business operations, develops policies and procedures, improves processes, reduces costs, and oversees multiple projects and programs. Tracks performance metrics, prepares leadership reports and dashboards, resolves operational issues, coordinates staffing needs, and collaborates with internal and external stakeholders. The role also presents complex information and mentors less experienced team members. Summary Generated by Built In The Manager, Business Operations oversees and supports the organization's day-to-day operations. This person develops and implements policies and procedures that improve efficiency and effectiveness. As a seasoned professional, the Manager independently leads projects and work streams. They work with cross-functional teams to find opportunities for process improvement and cost reduction, and they build strong relationships with stakeholders inside and outside the organization. The role has a direct effect on team outcomes and can influence cross-functional processes. The Manager turns operational data into clear recommendations, tracks performance against organizational goals, and presents complex information to audiences at all levels. They may also guide less experienced team members. Here's what you'll do: Operations Management Support and manage daily business operations so that workflows run smoothly and on schedule. Execute operational plans within assigned areas of the organization. Resolve a wide range of operational issues with creative, solution-based approaches. Policy and Process Development Develop, document, and implement policies and procedures that improve operational efficiency and effectiveness. Monitor, evaluate, and refine existing processes, procedures, and systems. Process Improvement and Cost Reduction Analyze operational trends to identify opportunities for process improvement and cost savings. Work with cross-functional teams to design and carry out improvement initiatives. Project and Program Management Manage multiple projects or programs at the same time, from planning through completion. Build project plans that account for staffing needs, timelines, and dependencies. Lead small projects or portions of larger team and organizational initiatives. Performance Monitoring and Reporting Identify, track, and report on key performance metrics to confirm organizational goals are met. Prepare reports and dashboards that give leadership usable insights. Stakeholder Engagement and Communication Develop and maintain relationships with key internal and external stakeholders. Present complex information clearly, in writing and verbally, to a variety of audiences. Team Support Identify and proactively address staffing issues that could affect project delivery. Provide guidance and informal mentorship to less experienced team members. What you'll need to be successful: Required 3

• 5 years of experience in business operations or a closely related field.

Full understanding of business operations, with the ability to resolve a wide range of issues creatively. Demonstrated ability to manage multiple projects at once and develop project plans that account for staffing. Proven ability to identify and proactively address staffing or talent issues. Strong analytical skills, including the ability to interpret trends and metrics and turn them into action. Excellent verbal and written communication and presentation skills. Ability to work independently with a moderate level of oversight, and to collaborate effectively across functions. Preferred Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent experience). Experience with process improvement methodologies such as Lean or Six Sigma. Project management experience or certification (such as PMP). Proficiency with data analysis and reporting tools. May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law. This is a remote position that can be located anywhere in the United States, with the exception of Alaska. #LI-Remote A career with us comes with big rewards: DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONES

$83,391

• $151,421 Low (N1): $83,391
• $125,087 Mid (N2): $87,780
• $131,670 High (N3): $96,558
• $144,837 Top (N4): $100,947
• $151,421 Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the salary ranges reflect base salary only and do not include bonus or benefits
• when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today! Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTV Compliance Notice of AI-Assisted Candidate Screening Read Full Description Skills Required 3-5 years of experience in business operations or a closely related field Full understanding of business operations and ability to resolve a wide range of issues creatively Ability to manage multiple projects simultaneously and develop project plans accounting for staffing Ability to identify and proactively address staffing or talent issues Strong analytical skills, including interpreting trends and metrics and turning them into action Excellent verbal, written communication, and presentation skills Ability to work independently with moderate oversight and collaborate effectively across functions Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent experience Experience with process improvement methodologies such as Lean or Six Sigma Project management experience or certification such as PMP Proficiency with data analysis and reporting tools DIRECTV Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DIRECTV and has not been reviewed or approved by DIRECTV. About This Summary Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, vision, and mental-health options described as part of the standard package. Multiple plan choices and wellness-related offerings are presented as meaningful parts of the overall value proposition. Retirement Support — Retirement benefits are described as a notable component of the package, including a 401(k) with company match and, for some groups, a pension. This creates a perception of stronger long-term financial support than pay alone. Wellbeing & Lifestyle Benefits — Employee lifestyle perks are highlighted through free or discounted DIRECTV service and other discounts, which can materially reduce personal expenses. Additional programs like volunteer support and wellbeing resources add to the perceived non-cash value. Learn more about DIRECTV's Compensation & Benefits → DIRECTV Insights What's It Like to Work at DIRECTV? DIRECTV Culture & Values DIRECTV Career Growth & Development What's the Work-Life Balance Like at DIRECTV? DIRECTV Leadership & Management DIRECTV Company Growth, Stability & Outlook View all jobs at DIRECTV View DIRECTV Profile Report Job