Laguna Hills, CA (Hybrid)
Full-time
$80,000/year

Schedule:

Monday-Friday, 8:30am-5:00pm About the Role Behavioral Concepts is hiring a Scheduling & Operations Manager to lead our scheduling function and bring structure, consistency, and accountability to how we support our clinical teams. This is a new role with real ownership — you'll manage a direct report, set the standard for how scheduling decisions get made, and build the staffing capacity we need ahead of peak demand. This is a hybrid position based out of our Laguna Hills office. Most work is remote, with occasional in-person days (about once a week) for meetings or coverage needs. Open to candidates anywhere in Orange County who can make that commute work. What You'll Do Own and manage our master scheduling system Approve time-off requests and coverage decisions across the team Manage a direct report and serve as the escalation point for scheduling issues Oversee a supervisor coverage rotation, stepping in when needed Track seasonal demand and build staffing plans ahead of peak periods Report on scheduling trends to leadership Build and maintain clear, documented processes for your team What We're Looking For Experience in scheduling, operations, or coordination work Comfortable owning decisions and holding a line under pressure Strong process and systems thinking — you build for repeatability, not just for yourself Experience supervising or mentoring at least one direct report Proficient with scheduling tools, Excel, and Outlook Based in or able to reliably commute within Orange County; available for occasional in-person work in Laguna Hills Healthcare or ABA scheduling experience a plus, but not required Compensation & Benefits $80,000/year, full-time. Benefits include 401(k), health, dental, and vision insurance, plus long-term disability and life insurance.

Pay:

$80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you currently located in Orange County, CA, or within a reasonable commuting distance? Do you have experience managing or supervising at least one direct report? If yes, briefly describe. Describe your experience with scheduling systems, coordination, or operations work. What industry was it in? This role requires reviewing time-off requests and making coverage decisions that sometimes involve saying no during high-demand periods. Describe a time you had to make an unpopular scheduling or operational decision. When would you be available to start? This role is hybrid, with a requirement to work from our Laguna Hills office approximately once a week for scheduled meetings or coverage needs. Are you able to meet this requirement?

Work Location:

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