An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.
Security Clearance Type:
None/Not Required Security Clearance Status:
Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
What You Will Do:
The Operations Manager is responsible for ensuring the maintenance, repair, and overhaul (MRO) of aircraft components to customers, including all aspects of MRO operations and delivery, and will work in conjunction with Quality, EHS, HR, CORE, Engineering, Supply Chain, Customer Service, Maintenance, and Facilities in support of the site's operations. Additionally, the Operations Manager will be responsible for maximizing profit through shop efficiencies, increased throughput across all value streams (cells), staffing, etc. This is a key leadership role for the facility with visibility toward potential site general management succession.
Key Responsibilities:
Foster a safety-first work culture that exceeds safety performance goals and strives towards zero injuries, including supporting all EH&S efforts and aligning with all applicable regulatory and company EHS rules. Promote and foster a culture of Quality. Achieve throughput, repair sales, and EBIT targets. Develop and execute capacity planning models for manpower and equipment enhancements, including customer satisfaction and employee engagement. Drive productivity, turn-around-time (TAT) and on-time delivery (OTD). Partner with HR to accelerate staffing efforts, including effectiveness and sustainability of on-the-job training (OJT) for new hires. Lead a team of Cell Leaders (Supervisors) by providing leadership and direction with an emphasis on teambuilding through effective communications. Support Continuous Improvement (CORE) efforts. Support efforts to achieve cost of poor quality (COPQ) goals. Develop key personnel to maintain continued organizational strength and succession. Support all employee survey efforts and action planning initiatives. Own and execute technical and other assigned sections of the short and long-term strategy for the site's operations. Participate actively in the development of the site's five-year strategy plan and take lead on initiatives to continue furthering the site's overall growth. Other duties as assigned by the site General Manager.
Qualifications You Must Have:
An Advanced Degree and a minimum of 7 years of leadership experience in a manufacturing or MRO environment within operations, engineering, quality, supply chain, or finance; OR a Bachelor's degree and a minimum of 10 years of prior relevant experience
Qualifications We Prefer:
Master's degree in Engineering, Business Administration, Management, or other Financial discipline preferred. 10 years of leadership experience managing both hourly and salaried employees in the aviation or aerospace industry. Prior experience with P&L, budgeting, and financial reporting to Senior leadership. Strong understanding of Lean Manufacturing, Continuous Improvement, CORE, Six Sigma, or comparable operational excellence systems. Demonstrate strong critical thinking, business discernment, innovation, and team building skills. Excellent presentation, written, and verbal communication skills. Proficient in the use of Microsoft Office and ERP/SAP software applications. Please ensure the role type defined below is appropriate for your needs before applying to this role.
This position is classified as:
Onsite:
Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Learn More & Apply Now! As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.
