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ALO

Operations Manager - King Street

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$97,448 / year median in South Carolina

+12% projected growth

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Job Description

Operations Manager - King Street
ALO - 3.3
Charleston, SC Job Details Full-time 13 hours ago Benefits Commuter assistance Health insurance Dental insurance 401(k) Uniform allowance Vision insurance 401(k) matching Employee discount Free fitness classes Qualifications Microsoft Word Succession planning Managerial strategic planning Sales reporting Microsoft Outlook Managing retail teams Team leadership Workflow management (operations management method) 5 years Coaching Candidate pipeline management Staff scheduling Talent management Team scheduling Metrics Reporting Mid-level Improving operational efficiency Talent development Team development Sales performance monitoring (sales process improvement strategies) Inventory reconciliation Retail store experience Retail inventory assessment procedures Organizational skills Schedule creation Root cause analysis Sales leadership Cross-functional collaboration Managing business operations budgets Retail management Full Job Description
WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OBJECTIVE
The Operations Manager is a member of the store leadership team who deals with ALO's operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling - all with a lens on driving an efficient and effective store operation. This role's north star is pointed at ensuring that the store is customer-ready at all times. Operations Leader Oversee and support execution of key operational processes Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps Champion strong Operational standards for the salesfloor by leveraging business performance data Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries Support a safe work environment and efficient operation Business Leader Represent the business in meetings and on conference calls, in partnership with General Manager Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) Future planning workflow business needs to protect optimal performance People Leader Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team Establish internal & external pipeline through succession planning and recruitment strategy Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager Flow Experience Leader Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support all-level organizational goals Demonstrate an ability to navigate the organization with a balance of business need and brand culture
OPERATIONS MANAGER QUALIFICATIONS 3-5
years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Independent work ethic, time management skills, and personal accountability Aligns with and embodies ALO's Guiding Principles Requires constant movement in and around all areas of store Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift
OPERATIONS MANAGER SCHEDULE
The Operations Manager role is a full-time role. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January. As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries (select cities) Please also note, Assistant Store Managers are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees.
Other rewards may include:
clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, ALO Wellness Club. #LI-JJ1 #LI-4 #li-onsite For CA residents, Job Applicant Privacy Policy HERE.

Benefits

  • 401(k) Plans
  • Bonuses/Stipends
  • Health Insurance
  • Dental Insurance