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Myrtle Beach SkyWheel

Supervisor

Job Description

Are you looking for more fun in your next job? Would you enjoy spending your days by the ocean and experiencing a bird's eye view of the beach while you're at work? If so, apply with the SkyWheel today! We're not your ordinary workplace
  • we're all about making every day an unforgettable experience.
At SkyWheel, we understand life is more than just work. That's why we offer a flexible schedule that fits your lifestyle, all in the heart of a fast-paced, dynamic environment. We're open 7 days a week because the fun never stops at SkyWheel, so weekend and holiday availability is a plus! We offer a host of employee benefits including… FREE SkyWheel admission for you, your friends, and your family! FREE beverages at LandShark Restaurant 40% off LandShark food Exclusive employee events, parties, incentive programs, and more! Paid holidays (including your birthday!!!) Discounts on the Boardwalk Flexible scheduling Up to $2,000 in referral bonuses Best view of the beach WHILE working Diverse working environment Opportunities for advancements SkyWheel Myrtle Beach is passionate about having a team that strongly aligns with our Core Values. Safety
  • Take care of yourself, your surroundings, and our guests. Integrity
  • Always do the right thing. Teamwork
  • We work together to ensure successful operation. Hospitality
  • Engaging with all guests with a positive manner.
Duties and responsibilities Includes, but not limited to: Manage and supervise the daily operations of SkyWheel staff by enforcing policies and procedures, coaching and training Must have knowledge in operating and understanding all aspects of the wheel control system Ensure compliance with all safety policies, procedures and practices Ensure crew is performing with the highest level of safety and guest service Responds to and assists with emergency situations that may occur Responds to and takes appropriate action to resolve concerns and complaints from guests with positive outcome When needed, create crew/guest incident reports and submit to General Manager Completes operational paperwork accurately and in a timely manner Notifies maintenance of mechanical issues as necessary to ensure safe operation Oversee crowd control procedures for the entire venue Assist with collecting and processing day off requests and coordinating with management Attend and contribute to training sessions Attend yearly training sessions and seminars as needed Cross-train in all areas of the attraction and work on the floor as needed, setting the example for high level of guest service Challenges team to consistently improve and implement new ideas Perform all other duties as assigned Qualifications include but are not limited to: Proven attention to detail and follow-through with excellent organizational skills for keeping detailed records, reports and logs Previous supervisory experience preferred Must be proficient with Microsoft Office applications Must have excellent verbal and written communication skills in the English language Must be able to work professionally and coordinate with all levels of the SkyWheel team, vendors and on-site venue partners Ability to work full-time and be available to work unscheduled hours to respond to unplanned and/or emergency situations Must be able to stand for long periods of time and work in a variety of conditions including heat, cold and rain Must have a valid driver's license and complete acceptable pre-employment drug screening and background check Minimum of 2 years of service experience in the amusement/theme park or high-volume tourist-based entertainment venue is preferred, but not required

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
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