Consulting Operations Coordinator

Consulting Operations Coordinator 1010 Hardison Street, Nashville, TN 37204 $70,000

• $80,000 a year
• Full-time $70,000
• $80,000 a year

•

Full-time Job Title:

Consulting Operations Coordinator Location:

Nashville | Reports to: Managing Principal Role Mission To architect and sustain the operational engine that powers our consulting excellence. You will ensure that every client engagement is backed by logistics, compliance, and a high-performing team rhythm. You are the bridge between our visionary consulting work and the disciplined systems required to scale it. Key Responsibilities 1.

Consulting Rhythm & Integration The Consulting Huddle:

Lead and facilitate weekly or monthly team huddles to align on deliverables, track project milestones, and foster a culture of continuous improvement.

Engagement Readiness:

In coordination with our Hospitality Manager, accountable for ensuring all facilities and physical environments are meticulously prepared for high-stakes consulting engagements.

Material Design & Production:

Oversee the preparation and quality control of all engagement materials and technologies, ensuring they meet our brand's standards of excellence before reaching a client's hands. 2.

Client Lifecycle & Success Seamless Onboarding:

Design and execute a world-class onboarding experience for new clients, transitioning them from "signed" to "started" with clarity and warmth.

Proactive Communication:

Serve as a key point of contact for clients, managing expectations, building trust, and ensuring they feel supported throughout their partnership with us.

Contracting & Scheduling:

Manage the end-to-end lifecycle of client agreements, ensuring all contracted services are scheduled and delivered. 3.

Engagement Support Game Day Participation:

Be present and engaged, along with facilitators, in select client events to support real-time updates of system and materials.

Engagement Contribution:

Cultivate deep command of our methodologies to add real-time value in client engagements—amplifying facilitator effectiveness and ensuring alignment to the engagement's mission.

Who You Are Service-Oriented :

You find genuine joy in making others feel comfortable and taken care of.

Detail-Obsessed :

You notice the small things—a crooked frame, a low stock of sparkling water, or a dusty corner—and you fix them before anyone else notices.

Systems-Minded :

You don't just manage tasks — you build infrastructure. You instinctively document, systematize, and improve the processes others take for granted.

Genuinely Curious:

You go beyond the logistics. You invest in understanding our methodologies deeply — not just to support an engagement, but because you find real meaning in the work we do with clients. Qualifications 3-5 years of experience in a related role or field. Bachelor's degree or equivalent. Strong organizational skills and the ability to multitask in a fast-paced environment. Proficiency in Microsoft Office, Canva, Monday CRM preferred. Ability to lift up to 25lbs for room resets. This is a full-time, salaried position. What we offer Annual salary and bonus opportunities to be determined based on experience, capacity, and skill set. Paid twice a month. Company-paid employee healthcare 401k with employer matching beginning 1 year after employment. A vibrant, mission-driven work environment where leaders come to grow. Generous and flexible PTO. Dynamic work schedule Ample opportunities for personal and professional growth.

Pay:

$70,000.00

• $80,000.

00 per year

Education:

Bachelor's (Preferred)

Work Location:

In person