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Confidential

Fedex Operations Manager

Pay: $1,100–$1,300/wk

Posted: 2 weeks ago

Location: Cypress, TX (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/1/2026

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$101,884 / year median in Texas

+10% projected growth

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Job Description

Business Contact (BC) -

Operations Manager Location:

Cypress, Texas Job Type:

Full Time (Monday through Saturday)

Compensation:

$1,100 - $1,300/week + Performance Bonuses The Opportunity We're looking for a decisive, hands-on Business Contact (BC) to lead our fleet operations. In the FedEx Ground ecosystem, the BC is the heartbeat of the company. You aren't just managing drivers; you are managing a complex logistics machine where safety, service, and efficiency are the primary metrics of success.

Core Responsibilities Operational Execution:

Oversee daily dispatch, ensuring all routes are optimized and depart on schedule.

Performance Management:

Monitor key FedEx service metrics and VEDR (camera) safety scores. Provide real-time coaching to drivers to maintain "Gold or Silver" service performance levels.

Contingency & Strategy:

Develop and execute backup plans for call-outs, peak season volume, and mechanical issues to ensure 0% service failure.

Personnel Leadership:

Lead the recruitment, onboarding, and continuous training of a professional driver fleet. You set the culture of accountability and safety.

Fleet Oversight:

Coordinate with vendors for preventative maintenance and rapid-response repairs to minimize vehicle downtime.

Terminal Liaison:

Act as the primary point of contact for FedEx station management, resolving issues professionally and maintaining a strong partnership.

Qualifications Proven Experience:

Prior experience as a FedEx Ground BC or Manager is highly preferred . Candidates with experience in high-volume fleet logistics (10+ vehicles) will be prioritized.

Tech Literacy:

Proficiency in routing software (e.g., FedEx Route Optimization, GroundCloud, Beans Route etc.), fleet management tools, First Advantage background screening for onboarding new hires and certified Trainer program.

Leadership Presence:

Ability to lead a diverse team and make high-pressure decisions during early morning dispatch hours.

Compliance Expert:

Deep understanding of DOT regulations and safety protocols.

Local Knowledge:

Familiarity with the Houston area is a significant plus for route optimization. Why Join Us?

Stability & Growth:

We are a rapidly expanding operation with opportunities for professional advancement.

Incentives:

Beyond a competitive base salary, we offer performance-based bonuses tied to safety and service excellence.

Benefits:

Paid Time Off (PTO) and a collaborative work environment.

Pay:

$1,100.00 - $1,300.00 per week

Benefits:

Flexible schedule Paid time off

Work Location:

In person