An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
Business Operations Manager Banister Medical - 2.0 Pflugerville, TX Job Details Full-time $65,000 - $85,000 a year 17 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Office activity coordination English Administrative experience Accounting and finance experience Business Administration Business Associate's degree Full Job Description
COMPANY OVERVIEW
Banister Medical is a modern, growing machining business that manufactures orthopedic implants and complex, high value surgical instruments. Our customers - the world's leading medical device companies - rely on Banister to manufacture their most challenging designs. Based in Pflugerville, Texas, Banister has grown steadily for over 30 years. Our combination of modern machinery, a highly skilled, close-knit team and the stable healthcare market have all contributed to our recent growth and success. Visit us at www.banistermedical.com for additional information.
POSITION SUMMARY
The Business Operations Manager is responsible for the day-to-day administrative, finance, and HR functions that keep Banister running smoothly. This role spans a wide range of functions including payroll, HR, accounts payable, invoicing, and supply purchasing, as well as support for accounting and financial reporting. The role can grow with the individual. This is an ideal opportunity for a capable, creative, organized professional who thrives in a small-company environment, enjoys variety, and wants to grow with the business over time.
KEY RESPONSIBILITIES
Own end-to-end payroll processing for approximately 40 employees. We use Gusto, a modern and easy-to-learn payroll system. Maintain payroll records and resolve employee pay questions promptly HR and People Administer HR processes including onboarding, offboarding, and personnel file maintenance Serve as the primary point of contact for employee questions related to policies, time off, and HR matters Update and maintain employee handbook Assist with recruiting coordination as needed, including job postings and candidate communication Benefits Administration Manage employee benefits enrollment, changes, and renewals in partnership with our benefits broker Serve as the day-to-day contact for employee benefits questions and issue resolution Track benefits eligibility and maintain accurate enrollment records and employee deductions Invoicing and Accounts Payable Generate and send customer invoices using QuickBooks Follow up on past due invoices, ensuring timely cash collection Maintain organized records of all invoices, payments, and vendor agreements Supply Purchasing Source and purchase office, facility, and general operational supplies, seeking cost-effective options Maintain purchasing records and coordinate with operations on supply needs Facilities and Office Management Maintain a clean, organized, and professional reception area and front office environment Coordinate facility maintenance, repairs, and vendor service visits Manage office equipment, supplies, and general facility needs Operations Support Oversee and coordinate outbound shipping (generally < 10 orders per week) Provide administrative support to the General Manager and management team as (for example, preparing "job folders" in advance of production) Assist with coordination of company events, meetings, and communications Accounting and Financial Reporting (Additional responsibilities, commensurate with experience, may include: Assisting with account reconciliations and data entry in QuickBooks Supporting the preparation of financial reports for management review
QUALIFICATIONS
Experience 5 or more years of experience in a comparable role, including exposure to HR, payroll, administrative, and financial responsibilities Prior experience in a manufacturing environment is a plus Systems Strong working knowledge of standard business tools, such as Microsoft Word, Excel, Outlook, and managing documents Experience with QuickBooks preferred Comfort learning new systems and tools as the business evolves Education Minimum of Associate's degree in Business, Accounting, Human Resources, or a related field is preferred; equivalent work experience will be considered Key Attributes Highly organized High attention to detail and a commitment to accuracy, particularly in payroll and financial tasks Discretion in handling sensitive employee and financial information Enthusiasm for contributing to a growing company and expanding your own responsibilities over time
COMPENSATION AND BENEFITS
Compensation will be commensurate with experience and in the range of $60,000 to $80,000 annually. We offer a competitive benefits package including company-paid health insurance (subsidized for the first 2 years of employment, paid in full thereafter), generous 401k match.
THE IDEAL
CANDIDATE.... Skills and experience matter, but fit is very important to us. Here is what we're looking for beyond the resume. Our ideal candidate… Enjoys creating order A well-run environment matters to you. You notice when something is disorganized and you fix it. You take quiet satisfaction in clean records, a tidy workspace, and systems that work as intended. You create order where there was none. These habits come naturally to you. Is both steady and reliable People at every level of the organization trust you because you show up consistently and follow through. Is both warm and discrete in equal measure Employees feel comfortable coming to you with sensitive questions because you are genuinely approachable and easy to talk to. At the same time, you understand that some information stays with you. Is process-minded without being rigid In a quality-driven manufacturing environment, you appreciate that structure and process are important to what we do. At the same time, you are pragmatic enough to know when a small and growing company needs flexibility, and you adapt accordingly. You're comfortable with technology and curious about what it can do You have working familiarity (at the very least, a curiosity about) AI-powered tools to help draft communications, organize information, or work through a task more efficiently. You don't necessarily need be (or consider yourself) "technical", but you're the kind of person who likes to figure things out and takes genuine joy from finding ways to do things better. Enjoys learning You're curious. You like to understand how things work. You ask a lot of questions and take notes. You enjoy "aha" moments and connecting the dots.
Pay:
$65,000.00 - $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
