Director of Operations & Growth Bellamarque Beauty & Lash Co Riverton, UT Job Details Full-time From $50,000 a year 1 day ago Benefits Health insurance Flexible schedule Qualifications Business development management Operational analysis Project portfolio management Performance improvement leadership Strategic goal setting Strategic management Customer relationship building Promoting products Customer retention strategy Data analysis reporting Experience working in the beauty industry Procedural guides Managing pricing strategies for product lines Standard Operating Procedures (SOPs) implementation Upselling Operations transformation Business analysis Leading financial planning Metrics Reporting Scalable systems 3 years Revenue forecasting Executive-level budget management Online booking platforms Cross-selling Team development Managing budgets in a finance role Client base expansion Sales growth strategy Decision making Full Job Description About Us Bellamarque Beauty & Lash Co. is redefining the beauty and medical aesthetics space by merging luxury beauty services, advanced aesthetic treatments, and results-driven wellness solutions under one brand. We are not a traditional med spa — we are building a scalable beauty + wellness company designed to elevate client experience while creating financial freedom and long-term growth. ⸻ Position Overview We are seeking a dynamic, strategic, and execution-driven Director of Operations & Growth to lead operational excellence and drive sustainable business expansion. This pivotal leadership role combines high-level strategic planning with hands-on operational management, ensuring efficiency, profitability, and scalable growth across all areas of the business. As a key member of the leadership team, you will shape the future of the organization by aligning operational initiatives with strategic goals, optimizing performance, and building systems that support long-term expansion. This role is for someone who thinks like an owner, leads with data, and executes with precision. ⸻ Key Responsibilities Operational Leadership & Excellence Oversee and optimize daily business operations to ensure efficiency, consistency, and luxury-level service standards Develop and implement scalable systems, workflows, and SOPs across all departments Drive operational excellence through process improvement, performance tracking, and accountability systems Lead organization-wide operational analysis to identify inefficiencies and implement solutions Growth Strategy & Business Development Develop and execute comprehensive growth strategies that increase revenue, profitability, and market share Identify new market opportunities, service expansions, and revenue streams Lead business development efforts to expand client relationships and brand presence Collaborate with ownership on long-term strategic planning and expansion initiatives Financial Management & Performance Oversee budgets, forecasting, and full profit & loss (P&L) management Monitor key financial metrics including revenue, margins, payroll, and operational costs Utilize data-driven insights to guide decision-making and improve financial performance Identify cost-saving opportunities while maintaining brand quality and experience Sales & Revenue Optimization Drive revenue growth across all service categories (lashes, injectables, wellness, retail) Implement pricing strategies, memberships, and promotional campaigns Build and optimize systems for upselling, cross-selling, and client retention Track and improve KPIs such as booking rates, rebooking rates, and average ticket value Leadership & Culture Lead, mentor, and develop high-performing teams across all departments Foster a culture of accountability, performance, and continuous improvement Manage and support leadership staff while strengthening communication across the organization Guide teams through change management initiatives with clarity and alignment Scaling & Expansion Build infrastructure and systems that support multi-location growth Manage project portfolios related to operational enhancements and expansion Lead cross-functional initiatives that drive scalability and innovation Ensure agility while maintaining operational consistency during rapid growth ⸻ Qualifications 3+ years of leadership experience in spa, med spa, beauty, or wellness industries (preferred) Proven success in operational management, business development, and revenue growth Strong background in financial management, forecasting, and P&L oversight Experience leading large-scale operational improvements or organizational change initiatives Exceptional leadership, communication, and team development skills Data-driven mindset with experience using KPIs, analytics, and reporting tools Experience with CRM systems, booking platforms, and operational software Highly organized with the ability to manage multiple priorities Strategic thinker with a hands-on, execution-focused approach ⸻

Compensation Starting Salary:

$50,000 Performance-Based Bonuses tied to revenue growth and profitability Leadership growth opportunities within a scaling company ⸻ What Makes This Role Different Direct impact on company growth, scalability, and expansion Opportunity to help build a category-defining brand in beauty + wellness Executive-level leadership with real influence and ownership Performance-driven earning potential Work alongside visionary founders in a high-growth environment ⸻ How to Apply Please submit your resume

Pay:

From $50,000.00 per year

Benefits:

Flexible schedule Health insurance

Work Location:

In person