Tearoom Manager

Tearoom Manager Tea with Mrs. B Falls Church, VA Job Details Part-time | Seasonal | Contract $24.28 - $29.24 an hour 1 hour ago Benefits Paid training Qualifications Team development Attention to detail Project leadership Camp Time management Full Job Description Job Description Position Overview The Tearoom Manager is a leadership role responsible for overseeing daily tearoom operations, event execution, and staff management (in conjunction with the administrative staff). This individual ensures every experience—from children's camps to upscale events—is beautifully organized, seamlessly executed, and delivers exceptional guest experiences. This role combines event production, hospitality leadership, staff development, and hands-on operational execution in a stead and often fast-paced, highly detail-oriented, client-facing environment. About the Role The Tearoom Manager is a dynamic leadership position that blends hospitality, event execution, team management, and youth programming. This role is at the heart of daily operations, ensuring that every experience—from refined tea events to engaging children's camps—is executed with precision, beauty, and warmth. This is a hands-on, highly activerole suited for someone who thrives in a fast-paced environment, enjoys leading teams, and takes pride in creating memorable, high-quality experiences. The ideal candidate is both a visionary and a doer—someone who can manage details while keeping the overall experience seamless, elevated, elegant and joyful. Key Responsibilities Oversee daily tearoom operations and maintain a consistently polished, guest-ready environment Execute events from preparation through completion, ensuring all details are implemented Lead and manage staff, including training, scheduling, and workflow coordination Support programs, including planning, supervision and structure at times Ensure exceptional guest experiences through strong hospitality and attention to detail Coordinate vendors, event logistics, and operational communication Manage inventory, purchasing, and floral presentation Maintain organization, cleanliness, and visual standards across all spaces Troubleshoot challenges and adapt quickly in real-time situations Support administrative operations and communication across teams Qualifications & Skills Required Strong organizational and time-management skills Proven ability to manage multiple priorities simultaneously Leadership experience in hospitality, events, or similar environments Excellent communication and interpersonal skills Ability to remain calm, professional, and solution-oriented under pressure High attention to detail and commitment to quality Preferred Experience in event coordination, hospitality, or venue management Experience working and serving children and adults Leading adult and youth programs as needed Visual styling or design experience (events, décor, floral) Staff training and development experience

Work Details Schedule:

Part-time, including weekends and peak event periods

Environment:

Fast-paced, on-your-feet role requiring active movement and hands-on involvement

Responsibilities:

Split between event operations and some administrative coordination

Physical Requirements:

Ability to lift, set up décor, move furniture, and remain active for extended periods

Team Structure:

Reports to ownership/administration and lead operational staff

What We're Looking:

Someone who embodies both leadership and hospitality at a high level. Core Traits 1. Ownership Mindset Takes initiative without being asked Feels personally responsible for outcomes Steps in wherever needed 2. Organized & Detail-Oriented Naturally structured and proactive Notices small details that elevate experiences Keeps operations running smoothly 3. Calm Under Pressure Handles busy, high-stress events with composure Makes quick, thoughtful decisions Problem-solves in real time 4. Warm & Professional Presence Welcoming, polished, and confident Comfortable leading both staff and guest interactions Represents the brand with grace Dresses appropriately and professionally 5. Team Leader & Builder Enjoys guiding and developing others Communicates clearly and effectively Creates structure and accountability 6. Creative & Visually Aware Appreciates aesthetics and presentation Takes pride in beautiful, well-executed environments Understands how details shape guest experience 7. Flexible & Adaptable Thrives in a dynamic environment Adjusts quickly to changes and unexpected needs Maintains a positive, solution-focused attitude Core Responsibilities Event & Tearoom Operations Maintain a consistently showroom-ready, clean, and visually polished tearoom Oversee tea table styling, décor, and event presentation standards by designer or on own Prepare and organize spaces for all event types (children's, adult, business, camps) Ensure readiness of all areas (tables, food stations, backstage, guest spaces) Manage full event setup and breakdown processes Event Coordination & Execution Execute event plans developed by administration Coordinate with vendors and ensure clarity of roles and timelines Communicate weekly operational updates to staff Troubleshoot and adapt quickly during live events Step into operational roles when needed to ensure success Staff Management & Training Lead, direct, and manage staff in daily operations and events Train staff in procedures, hospitality standards, and execution Design workflows for efficient event and camp operations Develop staff programs: CIT (Counselor in Training) Junior Staff Program Apprenticeship Program Oversee projects from concept through execution Guest Experience & Hosting Serve as lead hostess and brand representative Create a warm, organized, and welcoming environment Ensure exceptional guest experience at all times Manage seamless front-of-house and backstage coordination Inventory, Purchasing & Floral Care Purchase weekly supplies (food, florals, décor, operations) and delegate Create and maintain fresh floral displays and delegate Monitor inventory and restock supplies and delegate

Administrative & Operational Support:

Coordinate logistics and operational planning Communicate with accounting regarding events and camps Prepare schedules, task lists, and operational instructions Serve as liaison between staff, vendors, and sometimes families and clients Support Special Staff Support and manage special staff members Coordinate with job coaches Develop task plans and structured work environments Create and maintain a positive workplace culture Reliability & Leadership Act as a key operational anchor for all programs Demonstrate initiative, adaptability, and problem-solving Maintain a strong "get it done" mindset in high-pressure setting

Pay:

$24.28 - $29.24 per hour

Benefits:

Paid training

Work Location:

In person