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Job Description
Fredericksburg Convention Center | Oak View Group
VENUE OVERVIEW
The Fredericksburg Convention Center is one of Virginia's premier event venues, offering over 120,000 square feet of flexible space for conventions, trade and consumer shows, banquets, weddings, and a wide range of special events. We provide a dynamic, fast-paced environment where teamwork, precision, and professionalism come together to deliver exceptional guest experiences year-round.
POSITION SUMMARY
The Supervisor of Operations is a hands-on leadership role responsible for overseeing event setup, breakdown, and daily facility operations. This position works closely with the Director of Operations and leads operational staff to ensure events are executed safely, efficiently, and at a high standard. Supervisors are working leaders who are actively involved in physical operations, including moving equipment, setting up event spaces, and supporting the team throughout each event. This is a physically demanding, fast-paced, and schedule-driven role where no two days are the same.
WHO WE ARE LOOKING FOR
We are seeking a dependable, hands-on leader who thrives in an event-driven environment and understands that success depends on teamwork, accountability, and flexibility. This role is ideal for someone who takes pride in showing up, stepping in where needed, and leading by example in all aspects of operations.
TOP CANDIDATE PROFILE
The ideal candidate: Has open and flexible availability, including evenings, weekends, holidays, and extended shifts Demonstrates exceptional reliability, punctuality, and consistent attendance Leads by example and works alongside the team in physical operations Takes ownership of responsibilities and follows through without constant supervision Remains calm and effective in fast-paced, high-pressure environments Communicates clearly and professionally with staff, clients, and vendors Maintains strong attention to detail, safety, and organization Adapts quickly to changing priorities and event needs
SCHEDULE EXPECTATIONS
This is not a traditional Monday-Friday position. Event schedules drive operations, and supervisors must be available to work evenings, weekends, holidays, and other non-traditional hours as needed. Candidates seeking a standard weekday office schedule may not be a fit for this role.
RESPONSIBILITIES
Oversee event setup, breakdown, and conversion processes Supervise and support Operations Staff during daily activities and events Ensure safety procedures and OSHA standards are followed Assist with custodial, maintenance, and facility upkeep tasks Support security and emergency preparedness procedures Maintain cleanliness and operational readiness of the facility Manage equipment inventory and assist with logistics coordination Operate equipment such as pallet jacks, forklifts, and scissor lifts (training provided if needed) Work extended shifts including nights, weekends, and holidays as required Attend staff and coordination meetings in the Director's absence Prioritize tasks to meet tight event deadlines Maintain strong working relationships with clients, staff, and vendors Perform other duties as assigned
QUALIFICATIONS
2+ years of supervisory, team lead, or operations leadership experience preferred Forklift and Scissor Lift certification preferred (training available if needed) Strong organizational and time management skills Excellent attention to detail Strong communication and customer service skills Working knowledge of OSHA safety standards preferred Reliable transportation required Ability to perform physically demanding work for full shifts Willingness to work evenings, weekends, holidays, and non-traditional hours Proven record of dependable attendance and punctuality Ability to lead in a hands-on, team-based environment Ability to perform effectively under pressure in a fast-paced setting Must be able to successfully pass a background check
FINAL NOTE TO APPLICANTS
This is a hands-on, event-driven role where reliability, flexibility, and teamwork are essential. If you are seeking a traditional Monday-Friday schedule, this position is not the right fit.
NON-NEGOTIABLE REQUIREMENTS
Consistent reliability and strong attendance record Open availability for evenings, weekends, holidays, and event-driven schedules Willingness to perform physical, hands-on operational work Ability to adapt to changing priorities in a fast-paced environment Commitment to safety, professionalism, and follow-through We value individuals who show up, step up, and take pride in delivering exceptional events. Applicants are subject to background check and drug screening. Oak View Group Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world. Updated Vaccination Statement as of 3/17/2022: We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against
COVID-19.
Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners. EEO Statement Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is routed in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Job Type:
Part-time Pay:
$19.00 - $22.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Vision insurance Application Question(s): This job requires a great deal of physical work. Are you able to meet the physical requirements? (standing/walking for long periods of time, lifting tables/chairs, lifting 50lbs, working outside, etc.) Do you have experience operating any machinery? (forklift, scissor lift, floor scrubbers, pallet jacks, etc.) Please describe what you have experience in and how long you have operated the equipment. Are you willing to clean restrooms, empty trash, vacuum, sweep floors as needed to ensure the highest level of cleanliness for and during an event? What is your current availability? Please list what days and times you can work.(Please be as specific as possible) This position requires open availability, including nights, weekends, holidays, and occasional extended shifts based on event schedules. Are you able to meet this requirement? How do you motivate staff? How would you handle underperforming employees? How you do you resolve employee conflicts? Do you have experience in event set-up, cleaning, landscaping, maintenance, manual labor, electric, plumbing, roofing, painting and/or any other related field? Please list the fields you have experience in. Why do you feel you would be the best fit for this position? What makes a good leader? Do you have reliable transportation to get to and from work? Please provide a professional reference. (Name, Title, Relation, Email, Phone Number) How many hours a week are you looking for?
