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Hilton Home2 Suites by Hilton

Operations Manager

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$112,410 / year median in Virginia

+5% projected growth

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Job Description

Job Summary We are seeking a dynamic and proactive Operations Manager to lead our retail operations with energy and precision. In this pivotal role, you will oversee daily store activities, manage teams, and ensure seamless execution of sales, customer service, inventory control, and operational processes. Your leadership will drive store performance, foster a positive team environment, and deliver exceptional shopping experiences. This position offers an exciting opportunity to influence business success through strategic management, effective communication, and operational excellence. Duties Lead and supervise retail staff, including assistant managers and sales associates, to ensure high levels of customer service and operational efficiency Oversee inventory management, stock replenishment, merchandising, and product placement to maximize sales potential Manage purchasing decisions, pricing strategies, and POS (Point of Sale) systems to optimize profitability Conduct employee orientation, training & development sessions to enhance team skills and product knowledge Handle payroll processing, cash handling procedures, bookkeeping tasks, and shift management with accuracy and integrity Implement sales management techniques to meet or exceed sales targets while maintaining excellent customer service standards Coordinate store operations including budgeting, inventory control, merchandising plans, and safety compliance Experience Proven management experience in retail store operations or related fields with a strong background in supervising teams Extensive retail industry sales team management experience with a focus on retail sales growth and customer satisfaction Skilled in negotiation, employee orientation, interviewing candidates, and recruiting top talent Familiarity with POS systems, inventory management software, and basic math for financial transactions and stock calculations Demonstrated leadership in managing retail operations including shift management, merchandising, pricing strategies, and budget oversight Bilingual or multilingual abilities are highly desirable to serve diverse customer bases effectively Prior experience in grocery stores or wireless sales environments is advantageous but not required Join us as an Operations Manager where your energy fuels success! Bring your organizational skills, leadership talent, and passion for retail to create an inspiring shopping environment. Your expertise will help shape the future of our store operations while providing rewarding growth opportunities. We value proactive leaders who excel at communication and thrive on managing multiple responsibilities with enthusiasm.
Work Location:
In person