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WU
Waste Universe
Waste Collection Operations Manager
Career Insights for Operations Manager (General)
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Based on Vermont data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$141,699 / year median in Vermont
+5% projected growth
Job Description
Waste Collection Operations Manager Waste Universe Full-Time | Salaried | In-Person Waste Universe is a growing waste hauling company seeking a hands-on Waste Collection Operations Manager to oversee our drivers, collection routes, fleet, and day-to-day field operations. We are looking for someone who understands trucking and waste collection, can effectively manage drivers, stays ahead of equipment and staffing problems, and takes ownership of making sure every route gets completed. This is a hands-on management position. The Operations Manager will be expected to be actively involved with drivers, trucks, routing, maintenance, and daily problem-solving—not simply manage the operation from a desk. Responsibilities Manage and supervise garbage truck drivers Oversee daily residential and commercial waste collection routes Assign drivers and trucks based on routes, staffing, equipment availability, and workload Ensure routes are completed safely, efficiently, and on schedule Handle driver call-outs, breakdowns, missed stops, route delays, and other day-to-day operational problems Monitor driver attendance, performance, productivity, safety, and professionalism Recruit, interview, onboard, and train new drivers as needed Conduct driver safety meetings and enforce company policies and operating procedures Perform regular inspections of trucks and equipment Ensure drivers properly complete pre-trip and post-trip inspections and report defects Coordinate preventative maintenance and repairs with mechanics and outside repair shops Maintain adequate truck availability and coordinate backup equipment when necessary Ensure compliance with DOT, commercial vehicle, and company safety requirements Stay up to date with local permits Maintain appropriate vehicle, driver, inspection, and safety records Monitor fuel usage, disposal activity, dump tickets, labor hours, and other operating costs Investigate accidents, property damage, customer complaints, and safety incidents Improve routes to reduce overtime, fuel consumption, unnecessary mileage, and missed pickups Assist with container inventory and deployment Help develop and improve operating procedures as the company grows Respond to urgent operational issues when necessary Manage vendor relations and reduce OPEX Qualifications We are looking for candidates with experience in waste hauling, garbage collection, trucking, fleet management, logistics, or another hands-on transportation operation.