General Manager

Overview We are seeking a dynamic and experienced General Manager to oversee our hospitality operations. The ideal candidate will have a strong background in hotel management, team leadership, and customer service. Responsibilities Manage day-to-day operations of the hotel, including overseeing staff, inventory, and customer service Ensure high levels of customer satisfaction through excellent service Recruit, train, and supervise staff members Set operational goals and monitor key performance indicators Develop and implement strategies to increase revenue and profitability Maintain compliance with health and safety regulations Handle customer inquiries and resolve any issues promptly Requirements Previous experience in hospitality management Strong leadership and team management skills Knowledge of POS systems and industry best practices Excellent communication and interpersonal abilities Ability to work in a fast-paced environment and make quick decisions Experience in interviewing and hiring staff members Familiarity with quick-service operations is a plus Pay $21 to $25 per hour DOE $25 to $30 per hour with experience

Job Type:

Full-time Pay:

Up to $62,400.00 per year

Benefits:

401(k) matching Employee discount Health insurance Paid time off Paid training

Shift:

Day shift

Education:

High school or equivalent (Preferred)

Experience:

hospitality management: 1 year (Preferred) hospitality: 1 year (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Pullman, WA 99163 (Required)

Work Location:

In person