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Amazon.com, Inc.
Open Source Program Manager, Open Source Strategy & Marketing
Career Insights for Operations Manager (General)
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Based on Washington data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$122,008 / year median in Washington
+6% projected growth
Job Description
Description AWS Open Source is seeking an experienced Program Manager to join the team. The successful candidate will be a key member of the Open Source Strategy and Marketing team, which is responsible for driving high-visibility, strategic programs that directly impact customer experience and perception. The ideal candidate will have a software development background as well as Program Management experience and will own and execute complex projects and drive key operational process improvement activities. You will be comfortable in a fast-paced multi-tasked environment, with the ability to drive the program's strategy and roadmap, collaborate with business and development teams across the company to analyze the cost/benefit of project selection, and manage all aspects of the project execution. The most successful candidate must possess a relentless bias for action, the ability to effectively communicate at all levels, and be detail oriented and organized. This position will work closely with teams across the Amazon Web Services. You must have the ability to quickly learn organizational structure and team objectives, and adapt to Amazon values and vision. Additionally, the ideal candidate must be able to work successfully in a team environment, building effective working relationships inside and outside of the group, while keeping abreast of general business objectives, policies, standards, procedures, and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. Key job responsibilities
- Proven ability to influence change at all levels as appropriate, by interacting with cross-disciplinary technical and non-technical teams, in order to design new business processes and technical solutions.
- Proactively gather the right data from appropriate sources, probe the results, and consider other perspectives.
- Conduct root cause analysis, refer to long-term plans and goals, prioritize key factors, and act decisively, promptly, and confidently.
- Define functional requirements and specifications, high-level processes, and system solutions.
- Take full responsibility for programs from design phase to implementation.
- Implement and manage Open Source Foundations Strategy and maintain relationships with a wide range of open source software foundations and standards bodies.
- Develop a working project plan for each new program or launch to track milestones, deliverables, deadlines, and post-mortems.
- Liaise closely with technology teams across the world to define and drive the technical changes for new and improvement projects.
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco- 81,600.00
- 142,800.00 USD annually USA, NC, Raleigh
- 74,200.00
- 129,800.00 USD annually USA, NY, New York
- 81,600.00
- 142,800.00 USD annually USA, WA, Seattle
- 82,700.00
- 129,800.