We structure our compensation packages to attract and retain high-performing leaders; exact salary will be discussed during the initial interview based on proven leadership background. About the Role & Opportunity We are an established, expanding lawn and landscaping company built on high standards and premium property finishes. Having successfully scaled to a second full-capacity crew, we are looking for a Field Operations Manager to serve as our operational right hand and bridge the gap between sales and field execution. This is a working leadership role designed for an experienced professional who has mastered crew management, takes immense pride in a hard day's work, and is ready to step into a key leadership position. Our long-term goal is for this position to evolve into full General Management of our field operations. We do not expect you to run the show solo on Day One; instead, you will work directly alongside the Owner during your first season to master our specific routing, quality, and leadership systems. As mutual trust is earned, your operational authority and autonomy will continually expand. Why Join Us? •
We value our leaders and provide steady income through the winter months. We also reward efficiency and growth with quarterly performance bonuses tied directly to hitting crew labor-hour budgets and achieving operational goals. • Focus on
Team & Execution:
You focus entirely on leading the crews, maximizing efficiency, and ensuring pristine properties • Clear Pathway to
General Management:
This role is specifically designed to transition into full, high-level General Management of our operations as the company expands team members, crews, and services. •
System Ownership & Field Authority:
We aren't looking for someone who needs to be babysat. Once you master our established, proven operational systems, you will have the daily authority to lead the field, direct the crews, and solve logistics problems on the ground while reporting directly to the Owner. •
Professional Equipment & Standards:
Lead a team that actually looks the part. We don't run broken, beat-up gear. We maintain a sharp, clean, highly professional fleet and take genuine pride in protecting our hard-earned reputation and over 100 five-star reviews. •
Company Work Truck:
You will be assigned a clean, reliable, and professionally equipped company truck to utilize for all daily operations, site visits, and field leadership during working hours (vehicles remain at the shop at the end of the day) Key Responsibilities 1.
Operational Routing & Daily Leadership The Daily Launch:
Completely own the morning rollout. Ensure all crews start exactly on time, are fully staged with materials, are in uniform, and are clear on their budgeted labor hours for the day.
Route Optimization:
Actively manage and build weekly mowing and landscaping schedules. Adjust routes dynamically on the fly to account for heavy weather surges, staff call-outs, or equipment issues.
Asset & Fleet Stewardship:
Oversee the organization and cleanliness of the shop, trucks, and trailers. Ensure all commercial mowers and handheld tools are fueled, sharp, and properly maintained. 2. Team Coaching & Performance Lead by
Example:
Train and onboard new hires on company techniques and efficiency standards to eliminate costly callbacks.
Accountability & Culture:
Actively coach and encourage staff in the field. Reinforce strict safety compliance, handle incident reporting, and assist the owner by providing direct recommendations for the hiring and disciplinary process. 3. Fieldwork & Complex Project Management The "Thursday Standard": You are a working manager. Currently, you will spend Thursdays full-time in the field leading our landscaping projects (sod installation, rock, mulch refreshes) to guarantee a pristine, five-star finish. •This will evolve to you not working with the crews shoulder to shoulder every week.
Dynamic Support:
Willingly step onto a mowing or landscaping crew to push production forward if the team is short-staffed or running behind schedule due to rain or seasonal grass growth surges. 4.
Conduct property site visits to estimate exact man-hours and material requirements for new jobs. (
Note:
The Owner handles all final pricing and closing sales with the customer).
Active Route Hustle:
During any slow times in the main season, you will actively look to land more quotes in our target neighborhoods using door hangers, cloverleaf marketing around active job sites, and direct property-owner contact.
Upsell & Scope Management:
Identify changes in project scope on active job sites and communicate them to the owner before work proceeds. Look for property enhancement opportunities (hedge trimming, overgrowth, drainage needs) while conducting site audits. 5.
Off-Season Development & Winter Operations Winter Snow Management:
Completely oversee the winter snow and ice operations. This includes coordinating snowplows, salters, and subcontractors, mapping out winter weather game plans, and being actively out in the field during snow events ensuring safety, quality, and efficiency.
Commercial Prospecting:
Utilize the winter months to help drum up new business by actively prospecting new commercial accounts, distributing marketing materials, and placing yard signs.
System Development:
Work closely with the owner during the off-season to refine company Standard Operating Procedures (SOPs), review historical operational metrics, and ensure the fleet is fully prepared for the spring rush. What This Role Does NOT Handle Final pricing formulas or closing client sales contracts. Invoicing, bookkeeping, or company financials. The final, legal signature on hiring or terminations (you document performance and provide the direct recommendation to the Owner).
Success Looks Like Labor Efficiency:
Crews consistently hit or beat their estimated budgeted labor hours.
Pristine Quality:
Site spot-checks ensure properties are flawless before the trucks roll away, keeping client callbacks at zero.
Operational Freedom:
Daily field operations run so smoothly, safely, and efficiently that the Owner can step completely away from the field to focus entirely on sales and company growth. Ideal Candidate Profile 3+
Years of Leadership Experience:
Proven track record as a Crew Lead, Supervisor, Foreman, or Manager leading outdoor/hands-on crews.
Flexible Industry Background:
Experience in commercial lawn care/landscaping is a major plus, but we are highly open to exceptional leaders from adjacent outdoor/labor industries such as Residential Construction, Tree Services, Roofing, Utilities, or Military Leadership. • If you know how to run a crew, manage field logistics, and enforce high standards, we can teach you the turf.
Winter Operations Familiarity:
Experience with or a strong willingness to learn and work winter snow/ice management events.
Local & Reliable:
Must have a valid driver's license with a clean driving record and reliable transportation to our shop.
The Mindset:
A proactive problem-solver who doesn't just pass issues up the ladder, but actively brings solutions to the table to keep the crews getting work done and looks for ways to keep the schedule full.
To learn more visit:
BrandonsLawnServiceWV.com
Pay:
$40,000.00 - $100,000.00 per year Application Question(s): In a few short sentences: Tell us about your leadership and management experience? How will this experience make you successful with this role? What is your desired total compensation for a year? Why are you interested in this role? What city are you located in? Why should we hire you?
