Order Entry Representative

Inside Sales / Order Entry Representative (Manufacturing Products) 📍 Wheeling, IL | Full-Time | Onsite About the Opportunity Join a globally connected organization known for delivering high-quality, precision-engineered power transmission products. With a reputation built on excellence, reliability, and customer service, this company supports a diverse international and domestic customer base across industrial markets. We are seeking a detail-oriented Inside Sales / Order Entry Representative to support product-focused customer accounts and ensure seamless order processing. This is a fast-paced, high-volume role that blends customer interaction, technical product support, and operational coordination. Key Responsibilities Manage assigned customer accounts with a focus on customer satisfaction, sales growth, and margin improvement Process high-volume order entry (50-75+ orders/day) with multiple line items Handle customer requests including: Quotes Order processing Delivery updates Follow-ups Utilize internal ERP systems ( QAD, Felix ) for: Order entry Quote generation Inventory tracking Communicate customer requirements to Operations and Engineering teams Review and validate contracts, quotes, and order details for accuracy prior to processing Resolve customer issues including: Credits/debits Returns (RGA authorization) Support outside sales teams and collaborate across departments Maintain meticulous documentation to ensure accuracy and continuity Manage shipping and routing logistics , including: Carrier selection Freight terms (collect, prepaid, third-party) Monitor pricing agreements and inventory availability Daily Workflow Weekly rotation between: 📧 Email management 📞 Inbound phone support While on phones (~70% of day): Answer routed calls via headset Enter and customize orders between calls Flexible call availability settings allow for focused work time as needed Required Qualifications (Must-Have) 2+ years of experience in: Manufacturing customer service or Manufacturing sales support Strong order entry experience Ability to learn and retain technical product knowledge Proficiency in Microsoft Office Suite Strong math skills (fractions, decimals, calculations) Work Environment & Expectations Fully onsite role in Wheeling, IL Standard hours: 8:00 AM - 5:00 PM (strict schedule) Structured attendance policy: Employees must be logged in and ready at 8:00 AM sharp Tardiness is strictly monitored under a point-based system Why Join? Work within a global organization with strong industry reputation Exposure to technical product lines and international clients Collaborative team environment with structured processes Opportunity to develop expertise in ERP systems, logistics, and product sales support Job Type & Location This is a Contract to Hire position based out of Wheeling, IL. Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wheeling,IL.

Application Deadline This position is anticipated to close on May 29, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.