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Customer Service Associate / Order Fulfillment Associate

Job

Apple Annie's Bake Shop

Wilmington, NC (In Person)

Full-Time

Posted 4 days ago (Updated 3 days ago) • Actively hiring

Expires 7/25/2026

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Job Description

Customer Service Associate / Order Fulfillment Associate Apple Annie's Bake Shop Wilmington, NC Job Details Part-time | Full-time From $11 an hour 1 hour ago Benefits Paid training Flexible schedule Qualifications Phone inquiries Phone answering Packing Customer order taking Coffee experience Packaging Food service Order taking Client interaction via phone calls Full Job Description Apple Annie's Bake Shop is looking for a friendly Customer Service Associate to join our Front of House team, with additional responsibilities in Order Fulfillment. This role offers variety and flexibility, allowing team members to work both in customer-facing service and behind-the-scenes fulfillment operations. We've been a staple in the Wilmington, NC community for over 40 years, offering fresh breads, cakes, cookies, pastries, pies, and more.
Responsibilities include:
Packaging and displaying baked goods Assisting customers in-store Taking and processing orders Answering phone inquiries Supporting order fulfillment and accuracy Preparing and serving coffee and espresso drinks Cleaning and maintaining the store to ensure a welcoming, sanitary environment We are also hiring team members who are available to work during our busy holiday season , including Thanksgiving and Christmas , so reliability during peak periods is strongly valued.
Requirements:
Must be available to work morning, shifts, closing shifts and weekends Positive, friendly, and professional attitude Willingness to learn and grow with our team Please include your availability with your application to be considered We are currently hiring for part-time and full-time positions at our University Square Mall location (837 S. Kerr Ave, Wilmington, NC). Starting pay is $11/hour , with tip eligibility after completing five days of paid training . We look forward to welcoming dependable team members who enjoy working in a fast-paced, customer-focused bakery environment.
Job Types:
Full-time, Part-time Pay:
From $11.00 per hour
Benefits:
Flexible schedule Shift availability: Day Shift (Preferred) Night Shift (Preferred)
Work Location:
In person