Order Management Lead

Between $100k and $120k Per Year DOE (Depends on Experience) Position range in Travis County $46k - $85k Per Year Order Management Lead Harness, Inc.

Occupation:

Human Resources Specialists

Location:

Austin, TX - 73344 Positions available: 1 Job #: 17002991

Source:

WorkInTexas

Posted:

04/16/2026

Updated:

04/19/2026

Expires:

05/16/2026

Web Site:

WorkInTexas Onsite /

Remote:

Not Specified

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education Bachelor's Degree Experience 60 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Shift Day Shift Public Transit Available Benefits Help for .

About the Role Order processing:

Review order documents (Contracts, Purchase Orders) and sales orders entered in our sales system (Salesforce) and ensure that pricing, terms, products, and other order details are accurate Process the closing of these sales orders accurately and on a timely basis Maintain clear and timely communication with stakeholders on order status and fulfillment progress.

Order Provisioning:

Responsible for the license fulfillment/provisioning of orders. Cross-functional Collaboration Work closely with Sales, Deal Operations/Deal Desk, Legal, Finance and other teams Communicate order discrepancies and errors to Sales and other teams and work together to find a solution.

Metric and Reporting:

Develop and maintain order processing metrics, identify trends, and provide actionable insights to leadership, with the goal of continuous improvements.

Process Optimization:

Continuously improve order processing processes, tools, and workflows to enhance efficiency. About You Bachelor's degree in Business, Finance, or related field 5+ years of experience in Order Management, Billing, Deal Desk or related roles, with a strong preference for those who have worked in the software/tech industry. Excellent organization skills and attention to detail. Strong track record of meeting deadlines, problem-solving skills and resolving queries. Ability to work independently and as part of a dynamic fast-paced environment. Excellent communication and listening skills. Proficiency in Salesforce and CPQ systems in a plus. Work Location This is a hybrid role based in either our Boston, Dallas or Austin offices, with an expectation of working onsite three days per week. What You Will Have at Harness Competitive salary Competitive healthcare benefits Flexible spending account (FSA) Employee Assistance Program (EAP) Flexible Time Off and Parental Leave Employee Assistance Program (EAP) Quarterly Harness TGIF-Off / 4 days Monthly, quarterly, and annual social and team-building events Monthly internet reimbursement Commuter benefits The salary range for this position is$100,000 - $120,000plus bonus.

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. A valid authorization to work in the U.S. is required. Pay transparency $100,000-$120,000USD