Fulfillment Specialist Prime Snax Salt Lake City, UT Job Details Part-time | Full-time $18 - $20 an hour 7 hours ago Qualifications Computer operation Spanish Packing NetSuite English Windows Attention to detail Production area sanitation Desktop applications Warehouse experience Weight measurement Quality data entry Full Job Description Position summary Prime Snax is seeking a dependable, detail-oriented Fulfillment Specialist to execute daily ecommerce order fulfillment at our primary production and fulfillment location in Salt Lake City. This role combines hands-on picking and packing with computer-based order processing in NetSuite, shipping-label generation, inventory control, and independent follow-up on exceptions. The right candidate works accurately at a steady pace, keeps the work area organized, and recognizes when an order or system behavior does not look right before a shipment leaves the building. Core responsibilities

• Process daily ecommerce orders in NetSuite, including printing picking tickets, reviewing order status, fulfilling orders, printing shipping labels, and generating

USPS SCAN

forms/manifests.

• Pick the correct SKU, lot, and date-controlled inventory; count units against the picking ticket before sealing each shipment.
• Select the appropriate poly bag or carton based on item count and shipment needs; weigh and measure cartons when required and enter package data correctly.
• Apply shipping labels accurately and stage completed packages in the correct carrier area or tote for pickup.
• Follow defined order-priority rules by shipping method, customer/order type, brand/class, and order date.
• Maintain clearly labeled, easy-to-pick SKU locations; replenish picking containers throughout the day and leave them filled for the next workday.
• Perform scheduled physical inventory counts of loose units and full cases and report discrepancies promptly.
• Receive and route returned packages and inventory replenishments; notify the appropriate team members of issues requiring action.
• Read and follow emails or written instructions covering order exceptions, special handling, canceled orders, or unusual customer requirements.
• Answer phone calls from management and take any appropriate action in response.
• Investigate orders that appear ready to ship but remain unfulfilled, and escalate unresolved inventory, system, or carrier issues.
• Separate non-Shopify or wholesale orders for the appropriate team using the designated handoff location and process.
• Help improve packing, labeling, staging, and quality-control methods to reduce errors and increase throughput.
• Keep the fulfillment workspace clean, safe, orderly, and ready for efficient daily operation.
• Confirm carrier pickups are scheduled when recurring pickup arrangements are not in place. Required qualifications
• Fluent spoken and written English, including the ability to understand picking tickets, product labels, system prompts, step-by-step written guidelines, and exception instructions.
• Comfortable and efficient using a Windows PC, web browser, email, and printer-based workflows.
• Strong attention to detail and dependable basic counting, matching, and data-entry skills.
• Able to follow SKU-level lot and date-control procedures consistently.
• Sound judgment: able to identify unusual orders, stop before making a questionable shipment, and ask for help when needed.
• Able to learn and consistently execute the NetSuite fulfillment workflow after training.
• Dependable attendance and ability to work independently while meeting daily shipping deadlines. Preferred qualifications
• Prior ecommerce, warehouse, shipping, order-fulfillment, or inventory-control experience.
• Experience with NetSuite or another warehouse, ERP, or shipping system.
• Ability to perform basic troubleshooting such as resetting a printer, checking connections, or restarting a workstation application.
• Spanish language ability. Physical and work requirements
• Regular standing, walking, reaching, bending, counting, labeling, packing, and computer use in a warehouse/production environment.
• Ability to safely lift and move packages and cases up to the company-approved limit [TBD].
• Ability to accurately read pick tickets and labels, including product names, types, lots, and dates, and carrier labels.
• Ability to consistently sort products in a specific order (e.g., alphabetical order, numerical, alphanumerical, mixed sort).
• Ability to work around routine warehouse and production activity and follow all site safety and sanitation requirements. What success looks like
• Orders due to ship are completed accurately and on time, with parcels meeting appearance standards.
• SKU, quantity, lot/date rotation, packaging, label, and carrier staging are correct.
• Open or anomalous orders are found and addressed rather than left untouched.
• Picking locations and the work area remain stocked, labeled, clean, and organized.
• Inventory counts are reliable and discrepancies are communicated promptly.
• The employee can execute the standard workflow independently and escalates exceptions with useful information.

Pay:

$18.00 - $20.00 per hour Expected hours: 32.0 - 40.0 per week

Work Location:

In person