ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet agency partners and guests respectfully and provide excellent customer service, assist agency partners with orders, inquiring about invoices, and other customer service-related requests. Accurately weigh shoppers' carts and generate invoices. Maintain up-to-date knowledge of Second Harvest's products and programs. Pick orders placed by agency partners. Accept food donations from multiple sources and process them accurately. Extensive data entry and maintenance of the online ordering system. Maintain temperature and sanitation logs. Provide warehouse support and assist with cycle counts. Responsible for the appearance and upkeep of the Marketplace. Maintain a safe and clean work environment that meets the national standards of Feeding America and AIB. Stock and replenish Marketplace shelves and bins with food and nonfood products during predesignated times, or as directed by superiors. Transfer products from storage to the Marketplace using pallet jack, forklift, or other equipment as needed and as employee is trained and certified. It is preferred that all Marketplace employees receive training in box truck driving and be able to assist with pick-ups and deliveries, train in Kids Café and assist as needed. Understand and implement the policies and guidelines of food handling, storage, and distribution in compliance with Feeding America and ServSafe standards. Any other relevant duties deemed appropriate by Second Harvest management. Maintain safe and fair treatment to all SHSG serves.

QUALIFICATION REQUIREMENTS

Minimum high school diploma with some college preferred. Forklift experience and the ability to quickly obtain in-house forklift certification and mastery of pallet jacks and other warehouse equipment. Excellent written and verbal communication and customer service skills. Excellent organizational skills with the ability to multitask. Clean driving record and valid Georgia Driver's license. Strong computer skills (previous work in inventory database systems is a requirement) and ability to learn new technology quickly. Must demonstrate skills in Excel, Outlook, and Word. Ability to cross-train and learn other Second Harvest roles and fill in if necessary. A high level of personal and professional integrity is essential with the discipline to stay the task through successful completion. Certified or can become certified in food safety and knowledgeable of safety and regulatory compliance issues within six months of hire date Ability to work effectively with people of diverse backgrounds and opinions.

WORK ENVIRONMENT

Warehouse and retail environment; extensive computer and phone work; long periods of standing, walking, bending, stooping, kneeling, lifting, and carrying items weighing up to 50 pounds; regular contact with partner agencies and community volunteers; periodically working extended hours as needed.

Job Type:

Full-time Pay:

$15.00 per hour Expected hours: 40 per week

Benefits:

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