CRS Purchasing Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title:

 CRS Purchasing Manager 

Job Title:

 Manager III 

Agency:

 Health & Human Services Comm 

Department:

 CRS - Program Admin 

Posting Number:

 16973 

Closing Date:

 05/28/2026 

Posting Audience:

 Internal and External 

Occupational Category:

 Community and Social Services 

Salary Range:

 $5,425.33 - $7,155.75 

Pay Frequency:

MonthlySalary Group:

 

TEXAS-B-24

 

Shift:

 Day 

Additional Shift:

 Days (First) 

Telework:

 Eligible for Telework 

Travel:

 Up to 30% 

Regular/Temporary:

 Regular 

Full Time/Part Time:

 Full time 

FLSA Exempt/Non-Exempt:

 Exempt 

Facility Location:

Job Location City:

 AUSTIN 

Job Location Address:

 701 W 51ST ST 

Other Locations:

 Arlington; Dallas; Houston; San Antonio 

MOS Codes:

0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15

Job Description:

The Comprehensive Rehabilitation Services (CRS) Purchasing Manager reports to the program manager and performs complex, consultative, technical work, and project management activities to support individuals who have experienced a Traumatic Brain Injury (TBI) or Traumatic Spinal Cord Injury (TSCI). Responsible for the development and implementation of project plans, program policy and procedures per legislative guidelines and state initiates for CRS. Oversight of purchasing of clinical services and promotes the use of Person-Centered Practices, Trauma Informed Care and a wraparound approach leading to successful outcomes for individuals served. Supervise staff and related business activities to foster innovative solutions to ensure business continuity of care. Recommend and implement process improvement for service delivery. Serves as a Subject Matter Expert for TBI and TSCI. Maintains knowledge of the best current practices, therapy strategies, adaptive equipment and assistive technology needed. Locates statewide resources and encourages innovative strategies that support successful and sustainable outcomes, ensuring use of comparable benefits for individuals supported by CRS. Responsible for CRS caseload distribution, waiting list, program, service authorizations, payment and staff performance to ensure compliance with policy and reporting requirements. Participates in CRS program compliance, contract monitoring, and provides technical assistance to internal and external stakeholders on CRS program. Oversee the use of the CRS Data Reporting System, Rehab Works case management system and TxROCS. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions:

Hire, trains, provides effective and ongoing supervision, guidance, coaching, development, and addresses performance issues to Human Service Specialists. Provides technical assistance to direct reports and related CRS providers regarding purchased services, service authorizations, claims, payment of services, referrals, coordination of benefits and intakes. Manage implementation of the use of person-centered practices, trauma informed care, and a wraparound approach into the service delivery model. (30%) Review, develop, implement, and maintain program policy, procedures, and standards for providers. Prepare guidance documents, materials and reports through data, research, and consultation to recommend and implement effective changes. (15%) Manages outstanding service authorizations, claims management and performance. Participate in quality and compliance activities including contract monitoring. Complete case reviews and propose plans for continuous quality and process improvement for the delivery of services. Maintain knowledge of and make recommendations for the Rehab Works case management system, CRS Data Reporting System and TxROCS. (15%) Assesses service delivery needs to develop, coordinates, implements projects/initiatives for people with brain and spinal cord injuries focused on economic, technology and community factors related to CRS service delivery. Development and implementation of trainings for internal and external stakeholders. Provide technical assistance to contractors and vendors related to service delivery. Develop work plans, schedules, priorities, and standards for achieving established goals. (15%) Analyzes, interprets laws, trends, and new developments to assist with proposed legislation and regulations that may impact the program. Fosters innovative solutions for legislation and clinical service delivery related to best practices for brain injury and spinal cord treatments. (10%) Serves as subject matter expert on traumatic brain and traumatic spinal cord injury and provides advanced consultative and technical assistance to internal and external stakeholders. (10%) Communicates both verbally and in writing with a wide variety of internal and external stakeholders. Represents the section and conducts liaison activities. Prepares briefings, reports, and presentations and maintains a comprehensive, informative website for individuals seeking information on brain injury and other communications for the program. Other duties and/or special projects as assigned (5%)

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Manager (CTCM) or attain Certified Texas Contract Manager (CTCM) within one year of start of employment.

Knowledge Skills and Abilities:

State and Federal programs, federal regulations, and guidelines.

State of Texas contracting and procurement requirements. Rehabilitation and social services programs; assistive technology for individuals with disabilities. Strategic planning, budget management, human resources, and project management. Principles of leadership and how to effectively communicate with various styles.

Skills in:

Applying critical thinking and problem-solving skills to evaluate and analyze program needs. Providing technical assistance to the field regarding assigned program responsibilities. Supervising professional staff. Managing multiple and competing priorities. Understanding and applying policies and procedures. Working collaboratively and cooperatively with diverse groups. Effective leadership, management, and administration. Operating with high professional standards.

Ability to:

Think creatively and support creative thinking in others. Develop, plan, and implement projects. Plan, organize, and achieve goals. Manage time effectively. Plan organize and present information effectively both orally and written. Build effective teams. Analyze information, interpret trends and ongoing process improvement.

Initial Screening Criteria:

Graduation from an accredited four year college or university with major coursework in a field relevant to the position is generally preferred. Experience and education may be substituted for one another. Minimum of 7 years of experience in billing and claims. Two years of experience related to rehabilitation services and/or health and human services experience. One year experience in developing and implementing policy and procedure Two years experience providing leadership, guidance, and direction to professional staff. Experience in contract management, payment of services and claims.

Preferred Criteria:

Experience in strategic planning, developing, implementing programs and how to structure projects. Experience with oversight and monitoring of a program budget. Certification as a Certified Texas Contract Manager (CTCM) Experience working with people with traumatic brain injury, traumatic spinal cord injury or other disabilities.

Additional Information:

NoneReview our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.