Program Coordinator One Small Step, Inc. Gilbert, AZ Job Details Part-time $17.00 - $17.75 an hour 13 hours ago Benefits Paid time off Flexible schedule Qualifications Computer operation Spanish Customer communication Team supervision Volunteer management Computer literacy Spreadsheets In-person customer service High school diploma or GED Volunteer coordination Computer skills Experience working with individuals from underserved communities Team motivation (leadership skill) Full Job Description Join our small team at One Small Step. We are a Gilbert nonprofit offering a clothing bank and homeless services to anyone in need. We work to provide an elevated, dignified expereince that makes us stand out in the community. Work here is rewarding and fun, you will not find boring day-to-day monotonoy here!

Responsibilities:

Work closely with the Operations Manager supporting the daily operations of the Clothes Cabin clothing bank and other programs. Provide excellent customer service to clients in a dignified, non-judgmental manner. Enter and manage client data reviewing for deficiencies or errors. Provide orientation and intake paperwork to new clients. Promote a positive environment modeling kindness and compassion. Resolve client concerns. Implements crisis intervention as needed. Follow through with disruption strategies as needed. Provide and support orientation, training, and supervision of volunteers. Run reports and compile monthly and annual client service data. Maintain volunteer schedule board and promote additional volunteer opportunities. Maintain clean and organized facilities including light maintenance and daily cleaning. Return donor and client calls and emails requesting program information. Daily opening and closing of the building as needed/scheduled. Support at off-campus outreach events as scheduled (occasional weekends.)

Requirements:

Fluency in Spanish language is strongly preferred. High school diploma or college degree; experience in the social services field. Basic computer skills (Excel). Excellent communication and customer service skills. Self-motivated, enthusiastic team member. Can do attitude with a desire to serve the community. Punctual and reliable. Able to lift/carry a minimum of 30lbs. Able to walk/stand for long periods of time. Strong leadership skills with the ability to motivate others towards achieving program goals. Schedule The weekly schedule for this position is approximately 24-30 hours: Monday s 9:30-2:30pm Tuesdays 8:30 am-3:30 pm, Wednesdays 8:30 am-3:30 pm, Thursdays 3:00 pm-7:30 pm. Remaining hours are flexible and as scheduled for team meetings and outreach events. This is an exciting opportunity for a motivated individual who is passionate about making a positive impact in the community. Join our team!

Job Type:

Part-time Pay:

$17.00 - $17.75 per hour Expected hours: 25.0 - 30.0 per week

Benefits:

Flexible schedule Paid time off Application Question(s): Have you reviewed the schedule with the required hours and flexible hours and do they match your availability? Do you have experience working or volunteering in social service/human service jobs? What makes you a strong candidate for this position?

Work Location:

In person