Work Schedule:

This position requires availability for weekday morning shifts starting at 4:45 AM, as well as weekend availability.

Purpose and Impact:

Practice Intentionality:

Serve as the primary contact, creating a warm and professional environment for all members. Handle all inquiries, payments, and concerns with care.

Drive Community Growth:

Actively engage with current and prospective members through facility tours and interviews to promote memberships and programs. Proactively generate new prospects through consistent follow-up, tracking, and collaboration with program teams

Exemplify Core Values:

Uphold Honesty, Respect, and Responsibility while handling check-ins, cash management, and maintaining an organized lobby and workspace.

Data Management & Program Support:

Perform essential clerical tasks, manage data entry/retrieval, communicate program details, and assist with registrations. Be proactive with knowledge of all program information and changes.

Minimum Qualifications:

Education & Experience:

H.S. diploma or equivalent required 1 - 3 years' experience in sales, marketing, customer service, or a related field is preferred. Knowledge of customer service, excellent communication skills, and PC ability required.

Certifications:

First Aid and CPR certifications required (training provided and paid for by the YMCA).

Benefits & Perks:

Invested in You

FREE YMCA

Membership, Classes, and Pool Access. FREE Training & Certifications. FREE Virtual Health Care Solutions (Teledoc). Program Discounts. Paid Sick Time. Retirement Fund When Eligible. Learn more about the YMCA and opportunities at: www.ymcaoc.org/careers Once a conditional offer is made, candidates will be subject to criminal background check, drug screen, and will be asked to provide criminal history. Criminal history will be analyzed on a case by case basis as it related to the position. 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