Membership Services

Membership Services YMCA of Orange County

• 4.0 Newport Beach, CA Job Details Part-time $16.90
• $20.

45 an hour 1 day ago Benefits Tuition reimbursement Paid sick time Qualifications Computer operation CPR Certification Community engagement Maintaining an organized workspace Sales Greeting customers First aid Customer inquiry handling High school diploma or GED First Aid Certification Data entry Prospecting Cash management Clerical experience Guest services 1 year Communication skills Marketing Entry level Full Job Description The YMCA of Orange County is a leading non-profit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. We are actively seeking highly engaged, intentional, and service-oriented individuals for a part-time Membership Services position. This role is a profound opportunity to directly impact the lives of the communities we serve by fostering genuine connections, practicing exceptional hospitality, and creating a safe, positive, and enriching environment where every interaction is meaningful. The Membership Services staff will help to create a welcoming experience for members while promoting programs that encourage health and wellness within our community.

Location:

Newport-Mesa Family YMCA Work Schedule:

Looking for staff with availability during the hours listed. Weekends may be required as needed. Tuesday 9:00am

• 6:00pm Thursday 9:00am-12:00pm or 3:00pm
• 8:00pm Friday 9:00am
• 12:00pm

Purpose and Impact:

Practice Intentionality:

Serve as the primary contact, creating a warm and professional environment for all members. Handle all inquiries, payments, and concerns with care.

Drive Community Growth:

Actively engage with current and prospective members through facility tours and interviews to promote memberships and programs. Proactively generate new prospects through consistent follow-up, tracking, and collaboration with program teams

Exemplify Core Values:

Uphold Honesty, Respect, and Responsibility while handling check-ins, cash management, and maintaining an organized lobby and workspace.

Data Management & Program Support:

Perform essential clerical tasks, manage data entry/retrieval, communicate program details, and assist with registrations. Be proactive with knowledge of all program information and changes.

Minimum Qualifications:

Education & Experience:

H.S. diploma or equivalent required 1

• 3 years' experience in sales, marketing, customer service, or a related field is preferred.

Knowledge of customer service, excellent communication skills, and PC ability required.

Certifications:

First Aid and CPR certifications required (training provided and paid for by the YMCA).

Benefits & Perks:

Invested in You

FREE YMCA

Membership, Classes, and Pool Access. FREE Training & Certifications. Tuition Reimbursement. Program Discounts. Paid Sick Time. Retirement Fund When Eligible. Learn more about the YMCA and opportunities at: www.ymcaoc.org/careers Once a conditional offer is made, candidates will be subject to criminal background check, drug screen, and will be asked to provide criminal history. Criminal history will be analyzed on a case by case basis as it related to the position. YMCA of Orange County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.