Key Responsibilities:

Own program governance, including steering committee reviews, weekly working sessions, and executive updates Serve as the primary day-to-day contact for customer Program Managers, Commodity Owners, Data Owners, and executive sponsors Manage scope, change control, risks, dependencies, issues, and escalations Coordinate multiple technical and business workstreams through phased enterprise deployments Drive alignment between customer stakeholders and internal delivery, product, engineering, and implementation teams Maintain clear program status, decisions, milestones, and action plans Navigate ambiguity and keep complex deployments moving toward successful delivery

Required Experience:

Bachelor s degree required 7+ years managing complex, multi-workstream enterprise technology programs Strong experience with enterprise software implementations or deployments Proven experience running steering committees and executive governance Strong scope/change control and escalation management experience Experience serving as the primary customer-facing Program Manager between a vendor and enterprise clients Excellent stakeholder management and executive communication skills

Preferred:

PMP or equivalent certification Experience with AI, enterprise SaaS, manufacturing, industrial technology, supply chain, data, analytics, or IoT environments