Job Summary Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Necessary accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Essential Duties and Responsibilities:

Duties include, but are not limited to the following: Identifying the requirements for providing the type of care and supervision needed by clients, including ability to communicate with such clients, and identify potential employees who have the required knowledge for hiring and training. Oversight and management of Annual Fire Certification/clearances for HHCA homes Oversight and management HHCA vehicle maintenance Maintenance and Oversight of HHCA homes Create and update staff schedule, first point of contact for all HHCA homes/staffing issues that arise. Ensure homes are receiving adequate supplies Oversight of company receipt submission Oversight and submission of direct care staff payroll on company payroll system Email identified administrative staff for any daily unforeseen staffing changes such as call-offs, late staff arrivals or changes in staff work locations. Learning and staying current on applicable local laws and regulations, Title 22 and Title 9. Supervise and maintenance of financial and other records. Directing the work of others including direct care, including scheduling and budgets. Working with the Director of Operations, establish the facility's policy, program and budget. Communication with the licensee through the chain of command of administrative operations of the facility. Recruitment, employment, and training of qualified staff, and termination of Direct Care staff. Ensures that employee and client files are routinely reviewed to ensure compliance with CCLD requirements. Ensures the health, safety and welfare of clients on the premises, or at any agency sponsored activities or outings through appropriate policies and procedures, employee supervision and facilities that are maintained and free of danger or risk factors. With input from The Program Coordinator will assist with supporting daily program operations, maintaining effective communication, coordinating administrative and program-related responsibilities, and ensuring that required documentation and procedures are completed accurately and timelyDirector of Operations, develops policies and procedures that adequately address all requirements for purpose of CCLD compliance, and provide meaningful direction to employees, clients and any interested party in how Helping Hearts conducts operations and provides care. Ensure that client records are maintained and protected appropriately and in accordance to the policies and procedures. Ensure that client grievance policy is maintained, and all grievances are investigated and resolved. Ensures that where appropriate, client preferences are included within program services. Provide in house client care and support for crisis events. Support Clinical Liaisons and Direct Care staff to maximize coordination of care and create an effective treatment plan environment for the clients. Provide coordination of transportation, support, and oversight for the clients as they integrate into the community. This includes community functions such as shopping, Urgent Care, Emergency Room, etc. Provide support to the Clinical Liaisons and Direct Care Staff, as needed, to maximize coordination of care and create effective treatment plan implementation. Assist with preparing and fulfilling shopping orders and supplies lists, facilitate vehicle maintenance, distribution of documents and program forms, etc. Other duties as assigned Secondary Responsibilities Secondary responsibilities include the following: Contribute to a positive living environment to enhance a client's quality of life Perform other reasonable duties as assigned Report hours according to office policy Reporting any significant changes in a client's needs or living conditions Regularly communicating with supervisor and office staff Essential Qualifications Ability to lift, push or pull 50 pounds. Ability to bend, twist, stoop, kneel, and reach Ability to treat and care for clients and their property with dignity and respect. Ability to adapt to various living environments and locations Ability to communicate with clients in a friendly and congenial manner Ability to read, write and understand English Supervisory Responsibility This position is responsible for supervising Direct Care staff and Lead Behavioral Health Technicians Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a hospital/clinic environment, with frequent exposure to electronic and medical office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit; and stoop, kneel, crouch or crawl. Prolonged periods of standing, bending and lifting. The employee must lift and/or move up to 50 pounds. The employee will engage in movements that involve lifting equipment used in patient care, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee may be exposed to infectious diseases and human waste products. Position Type and Expected Hours of Work This is an Exempt, full-time position. Hours of work are Monday - Friday, 8:00 a.m. to 5:00 p.m., 40 hours a week. Additional hours on-call. Ability to be flexible in working hours. Travel Travel may include transporting Clients to appointments, Urgent Care, Emergency Room, and Hospital settings. This position also may require travel between each site. Helping Hearts California, LLC reimburses mileage at the rate of IRS standard mileage rate per mile. Required Education and Experience High School Diploma or equivalent Associate or bachelor's degree in behavioral health field, preferred experience in behavioral health 1 year experience in behavioral health Strong interpersonal skills and customer service skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors. Excellent written and oral communication skills Effective critical thinking, problem-solving, organizational and time management skills Proficiency in MS Office and electronic health record (EHR) systems Case Management experience preferred. CPR/First Aid Certified (Training provided) CPI Training (Training provided) Ability to work in a team environment. Must have excellent observation, good judgment, and good oral and written communication skills. Professional in attitude, demeanor, and dress. Good organizational skills and ability to work under pressure and meet deadlines. Work Authorization/Security Clearance Must be able to pass background check and drug screening unless otherwise prohibited by law. Live Scan Fingerprint Clearance Must be 21 years of age or Older Valid Driver's License and Clean MVD for 36 Months Affirmative Action/EEO Statement Helping Hearts Residential Facilities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay:

$70,304.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person