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San Mateo County Community College District

Program Services Coordinator

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Job Description

Program Services Coordinator Category:
Classified/Staff Positions Subscribe:
New Job Alerts RSS Job Feed Department:
2333 -
Enrollment Services Locations:
San Bruno, CA Posted:
Aug 24, 2026
Closes:
Oct 26, 2026 - 8:59
PM PDT Type:
Full-Time Ref. No.: 2C0242
Salary Type:
Annually Salary Range:
$85,848.00 - $109,524.00
Position ID:
204247
Share About San Mateo County Community College District:
The San Mateo County Community College District is committed to achieving educational equity for all students. Detailed information about our student population, including student success data, is available on the District's Data Dashboard website. As outlined in our Future Focus Strategic Plan , SMCCCD is at a pivotal point in its work to deliver transformative education, advance equity, and serve as a pillar of innovation and community engagement across San Mateo County and the Bay Area. We promote a culture of belonging in which every student, staff, and faculty member feels seen, valued, and empowered. Our people are our greatest asset, and we are committed to an environment that attracts and retains talented employees while encouraging innovation at every level. We seek employees who value mentorship and thrive in a collegial, collaborative environment guided by a commitment to helping students achieve their educational goals. The successful candidate will be an equity-minded individual who demonstrates the ability to collaborate with faculty, classified staff, students, administration, and community partners to put students and public service for San Mateo County first.
Job Description:
Campus:
Skyline College Program Name:
Veterans Resource & Opportunity Center (VROC) General Description Under direction, the Program Services Coordinator assists in the planning, coordination, and implementation of services, such as student recruitment, orientation, job skills assessments and job placement, special events, tours, individual and specialized programs and other support for current and potential program participants. Public contact is extensive and can include students, staff, other educational institutions, community and business representatives, governmental agencies and the general public, for the purpose of exchanging program information and services. A high degree of independent judgment and creativity is required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services. Consequences of errors in judgment can be costly in public relations and in employee time; however, management controls limit the risk of more serious consequences. The Program Services Coordinator can lead the work of student assistants, proctors, and other staff as assigned. Duties and Responsibilities The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification. Exchanges information with students, staff, other educational institutions, community and business representatives, vendors, governmental agencies and the general public regarding a variety of college programs, services, eligibility requirements, policies, timelines, required forms and other information Travels to various off-site locations to confer with high schools, community service organizations, governmental agencies, businesses and other entities, and to recruit students into a college program Makes presentations to small and large groups as a program and college representative Participates in planning and implementation meetings with college and outside groups and representatives Plans, conducts and participates in tours, job fairs, and program services in conjunction with management, faculty and other staff Coordinates logistics and establishes timelines, required materials, online support services, facilities, publicity and other program and event needs Plans joint events with other college departments and programs, and with outside business and community representatives Serves as liaison between student program participants and various instructional and student services departments Interprets language on student forms and printed information Refers students to community, business, governmental and other resources Conducts follow-up to determine student needs and available program services Directs and coordinates the work of student assistants, test proctors and other staff as assigned Assists students in determining existing job skills and the skill requirements of various career opportunities Coordinates the administration of career assessments and diagnostic surveys Meets with potential employers to identify current and future job placement opportunities, and to develop and modify jobs to provide suitable employment for students and other program participants Coordinates introductions and follow-up for student job placements Refers students to career and other counselors, instructional programs and to other college offices as appropriate Researches and compiles statistical, narrative, financial, demographic and other data for regular and special reports to track program participation, recruitment effectiveness, student follow-up, retention and transfer rates, program evaluation criteria, career resources and job availability, employer profiles, and other information Enters, modifies and retrieves online data Uses a variety of software to compose, format and prepare correspondence, memoranda, publicity materials, surveys, brochures, flyers, bulletins, reports, presentations, and other materials Sets up and maintains confidential and other files Plans and coordinates lay-out, graphics, photography and other artwork, editing, printing, multimedia enhancements, web page information, distribution and other services in conjunction with other staff, students and/or vendors as appropriate Performs other related duties as assigned Employment Standards (acquired through education, training, and/or experience)
Knowledge of:
Specific program and related college services available to students and other potential participants Applicable and available community, business, governmental, and educational resources Skill in: Oral communication, including public speaking Written communication Short- and long-range program and event planning, program and event implementation, coordination, and evaluation Interviewing, assessment, and evaluation Sensitive, respectful, and effective communication with people from diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds Establishing and maintaining effective and efficient working relationships Research, compiling and formatting a variety of data for reports Use of the Microsoft Office Suite and web-based content management systems Ability to: Work effectively as part of a customer-service team
Requirements:
Bachelor's degree in business administration, sociology, human resources, or a closely related field OR an equivalent combination of education and experience Successful experience of increasing responsibility in an educational, social services, human resources or related area Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff Experience with program planning, implementation, and evaluation Experience with training and leading the work of others Experience with research, formatting, assessment and preparation of data for reports and other materials Experience with the use of a variety of computer software to track and monitor data Demonstrated skills in oral and written communication, including public speaking Demonstrated skill in multi-tasking, prioritizing workloads, and working independently Demonstrated skill in working as part of a customer service team
Additional Information:
FLSA Status:
Non-Exempt Months Per Year:
12
Hours Per Week:
37.5 Physical/Other Requirements This classification requires individual, small and large group interaction; patience, tact and sensitivity; good memory and attention to details; multiple-tasking and prioritization; flexibility and adaptability; data analysis and comparison; oral and written communication; and team work in order to perform the essential functions.
Benefits:
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees' Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.
EEO Statement:
San Mateo County Community College District is an Equal Opportunity, Title IX, and Section 504 employer. We prohibit discrimination and harassment based on race, color, ancestry, national origin, religion, age, sex, gender identity, sexual orientation, genetic information, marital status, veteran status, medical condition, physical or mental disability, or any other protected status under federal, state, or local law. We seek to employ individuals who reflect our community's diversity of cultures, languages, and abilities. Our EEO Plan grounded in Title 5 regulations is developed and monitored by an EEO Advisory Committee, reviewed at least every three years, and supported by regular training for all members of selection and screening committees. We collect and analyze recruitment and retention data to measure progress and identify barriers. Annual Security Report San Mateo County Community College District's (SMCCCD) 2026 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years (2023-2025) concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. The 2026 Annual Security Report also outlines various campus safety and security policies concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The Annual Security Report also includes important tips to help every community member remain safe and avoid becoming a victim of crime. The 2026 Annual Security Report is now available on the Public Safety website. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures, and resources.
Application Instructions:
Conditions of Employment Before employment, the selected candidate will be required to complete the following: Submit official transcripts (applies to all faculty or educational administrative positions). Foreign Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs in order for it to be considered for the satisfaction of minimum qualifications. Foreign transcripts must be translated and evaluated by a U.S.-based credentials evaluation service. The District currently accepts evaluations from agencies approved by the California Commission on Teacher Credentialing. Submit verifications of employment. Satisfactory references Successfully being cleared for employment through the background check process. In addition to background checks, the District may review publicly available information. If a candidate becomes aware of inaccurate information on the Internet, the candidate is welcome to address the issue with the Office of Human Resources. Disclose whether they have received a final administrative determination or final judicial decision determining that they have committed sexual harassment within the last seven years. Present original documents for proof of eligibility to work in the United States. Approval of your employment by the SMCCCD Board of Trustees. Provide a certificate of Tuberculosis exam for initial employment. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to the first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying. All applicants are required to submit: A completed Employment Application (available during the online application process) Resume Cover letter of no more than 3 pages that addresses the applicant's qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement and cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff. Interview candidates will be selected from those who most closely meet the requirements and possess the knowledge, skills, and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills. Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made as soon as practical by contacting Jennie Elizalde at elizaldej@smccd.edu or (650) 358-6822 in the Office of Human Resources. The District and/or College reserves the right to extend time limits and/or repost or restart recruitments at any time. The District requires all work to be conducted in California. SMCCCD is not a TN or H1B sponsoring employer. Frequently Asked Questions (FAQs) Powered by

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 403(b) Tax-Sheltered Annuity Plans
  • Other Retirement and Savings