Policy, Systems and Training Coordinator

Policy, Systems and Training Coordinator DKD Property Management - 4.2 San Jose, CA Job Details Full-time $30 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Retirement plan Qualifications Teamwork Microsoft Excel Microsoft Outlook Writing skills Policy & process development Attention to detail Property management Full Job Description DKD Property Management is seeking a highly organized and detail-oriented professional to lead company policy development , oversee software systems (including RealPage) , and manage staff training programs . This role plays a key part in ensuring our operations are standardized, efficient, and consistently executed across all teams. Key Responsibilities Develop, update, and maintain company policies, procedures, and operating manuals Ensure policies are clear, compliant, and consistently implemented company-wide Serve as the main point of contact for RealPage and other systems Oversee software setup, updates, and ongoing optimization Standardize system usage, workflows, and reporting Develop and coordinate training programs aligned with company policies and systems Monitor training effectiveness and ensure staff adoption of processes Support compliance with Fair Housing, California regulations, and affordable housing programs Partner with leadership to improve operational efficiency and processes Qualifications Experience writing and implementing policies and procedures Experience with property management software (RealPage preferred) Strong organizational, communication, and problem-solving skills Experience coordinating or delivering staff training Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to manage multiple priorities and work independently Preferred Experience Property management or affordable housing experience Experience with software implementation or system administration and training Why Join DKD? Opportunity to shape company-wide processes and systems High-impact role working closely with leadership Collaborative and growth-focused environment

Pay:

$30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person