POSITION

Supervisor and Youth Mentor

REPORTS TO

Program Manager

HOURS / WEEK

Part-time SALARY:

$19-22 GENERAL

RESPONSIBILITIES

Under general supervision of the Program Manager, the Supervisor oversees daily operations on the floor; providing leadership, supervision and member behavior management to create a safe, healthy and age-appropriate environment for teens and staff. The Supervisor will act as a Facility Attendant when needed and ensure adherence to Chop's policies and the Member Code of Conduct.

KEY RESULT AREAS

Sets a positive example in conduct and personal habits. Inspects and monitors premises to ensure safety and security during operating hours and at events Provide a welcoming atmosphere, keeping members moving into Chop's or on to their next destination. Follows the proper procedures for opening and closing the building, including ensuring staff in all program areas also follow the Opening and Closing checklists for their areas. Ensures effective communication between all staff. Supervises staff; carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensures program staff maintains a positive, helpful rapport with members while maintaining a safe and respectful environment. Promotes appropriate programs and activities to members while on duty. Actively participates in, and supervises Chop's programs and activities. Communicate pertinent information to Program Manger to ensure all staff have the tools needed to provide program and activities. Responsible for enforcing Chop's Code of Conduct, safety and emergency procedures. Reports and logs all incidents and notifies the appropriate staff. Utilize member database systems to keep current on member behavior and health concerns provided by parents. Make necessary phone calls home to alert member families of any behavior concerns. Responsible for addressing complaints and resolving problems. Serve as guide for tours during open hours of operation. Make recommendations for member and employee recognitions. Assists with outreach efforts at schools and during partner events. Support administrative team with additional tasks as needed. Serves as after-hours facility attendant as needed.

MINIMUM QUALIFICATIONS

At least 21 years of age. Experience supervising staff and events. Knowledge and experience working effectively with, and relating to, teens ages 12 to 18. Fingerprint clearance through California Department of Justice. First aid and CPR certification required with 90 days of employment.

Job Type:

Part-time Pay:

$19.00 - $22.00 per hour

Benefits:

Employee assistance program

Work Location:

In person