Family Self-Sufficiency Coordinator

FOR OVER 83

YEARS, the Housing Authority of the County of San Joaquin (HACSJ) has provided and advocated for safe, affordable, and attractive living environments for low-income working families, elderly, and disabled residents of San Joaquin County. A seven-member Board of Commissioners governs the authority with a dynamic workforce of approximately eighty (80) employees. This diverse and dedicated team blends innovation with decades of experience, resulting in successful programs that continue to build a brighter future. With a $100+ million operating budget resulting in significant economic benefits to our local economy, we create and sustain vibrant communities, build superior affordable housing, and support the success of over 19,000 residents throughout San Joaquin County. Delta Community Developers Corp. (DCDC) is a highly respected 501(c)3 non-profit organization and instrumentality of HACSJ as an advocate and provider of affordable housing opportunities. The leadership team and staff provide assistance and opportunities for individuals and families to find and maintain safe and affordable homes. Affordable and accessible housing helps strengthen families and builds stronger communities. We are committed to expanding affordable housing opportunities through new construction and the adaptive reuse of existing structures, as well as empowering individuals with the education and counseling they need to find affordable rental opportunities, buy a home, understand financial management, prevent foreclosure, understand reverse mortgages, learn best practices in home maintenance, energy efficiency, and keep their homes healthy and safe. At HACSJ, we acknowledge and value our differences. We strive for all employees, regardless of background, to feel respected personally and professionally, and we are always looking to onboard talented individuals with varied perspectives and lived experiences. Our team members are motivated and empowered to make a positive difference and bring opportunities to those in our community who need help the most. We continuously strive to cultivate a working environment that inspires new ideas, promotes ownership and experimentation, and supports highly motivated individuals to be highly creative. We Are Not Your Average Government Agency We Challenge Ourselves to Innovate We Welcome New Ideas Salary Monthly $5,856.34 (Non-Exempt) Funding Family Self-Sufficiency (FSS) Program Coordinator Funding Supervisor Assistance Director of Occupancy and Housing Compliance Apply hrdept@hacsj.org Due Date Open Until Filled Position Summary Under the supervision of the Assistant Director of Occupancy and Housing Compliance or designee, the Family Self-Sufficiency (FSS) Coordinator is responsible for providing comprehensive case management services to Housing Choice Voucher (HCV) and Public Housing residents. Responsibilities include ensuring the program meets HUD's Performance Measurement System, establish and maintains activities to develop, locate, and secure job openings, develop individual case plans, coordinate community resources, market programs and coordinates job resources and strategically plan outreach efforts with a focus on zero to very low

• income households to increase earnings through employment; performs related duties as assigned.

This position is grant-funded through the Family Self-Sufficiency (FSS) Program Coordinator Funding Essential Job Functions 1. Effectively market and represent the Family Self-Sufficiency program and services to participants. 2. Communicate effectively in both oral and written form, plan and make presentations to small groups including potential employers, business representatives, teachers, and program participants. 3. Interact with program participants from different cultural and socioeconomic backgrounds; provide instruction and make presentations. 4. Supports residents in job searching and placement. 5. Participate in outreach activities and events to recruit participants for the Family Self-Sufficiency Program. 6. Collection of data and documentation necessary for program monthly reports, including new hires, community outreach, graduation, program enrollment, etc. 7. Establishes and maintains working relationships with employers, industry organizations, and public agencies to source job openings and secure employment and vocational training opportunities for clients. 8. Strategically plan outreach efforts with a focus on zero to very low-income households to increase earnings through employment income. 9. Evaluates individual's background, skills, and interest and matches potential job openings or training programs. 10. Facilitate and prepare clients for interview and entry into the workforce. 11. Conducts necessary follow-up after program enrollment. 12. Research Internet, newspapers, agencies, and other resources for job leads. 13. Collects data from employers including job requirements and skills; matches job skills with applicant qualifications and refers qualified applicants to employers. 14. Keeps updated information regarding job fairs and Internet resources. 15. Plans, develops, and monitors goals and objectives of the FSS program. 16. Coordinates services with participants and local social service agencies including reviewing the status of cases, resolving problems, and maintaining accurate case records of services provided. 17. Coordinates, participates, develops, and oversees services provided by community-based organizations, including services provided through the agency's resource centers and community activities. 18. Coordinate activities with Resident Councils 19. Assesses individual participant needs and established services and training plans, which enable the participant to achieve self-sufficiency. 20. Oversee the monetary management, employment and home ownership workshops and trainings, including scheduling classes and coordination with community partners. 21. Develops a Contract of Participation for each participant and monitors participants at least monthly to evaluate their success toward achieving goals and objectives. 22. Assists in establishing and monitoring escrow accounts for participants. 23. Enforces the policies and procedures established in the Section 8 and/or Public Housing programs and corresponding written procedures in scheduling and conducting initial, annual, special and interim re-certifications of Section 8/Public housing participants. Verifies all information and calculations regarding the total tenant payments, while preparing required forms and correspondence to support FSS participants. 24. Maintains assigned case records, terminates contracts and assistance, or reduces the amount of assistance, completes data entry into the computer system on all assigned cases and HUD forms in accordance with HUD regulations and HACSJ policies. 25. Performs duties related to the management and maintenance of HACSJ's assisted housing programs, including contracts, transfers, including but not limited to, portability, reports on status of caseloads, and programs as required. 26. Develops and maintains a Program Coordinating Committee of participating community agency representatives. 27. Develops marketing materials, conducts outreach, and plans and facilitates training and orientation to ensure program participation levels are satisfactory. 28. Develops partnerships with educational and occupational institutions and the local business community. 29. Provides and/or assists with public presentations regarding the FSS program and its participants to service clubs and other public forums, as requested. 30. Performs other duties as required, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Behavioral Competencies Client Services

• Provides timely, courteous, and quality service to an individual whether internal or external by anticipating individual needs, following through on commitments, and ensuring that our clients have been heard. Initiative
• Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work. Professional Behavior
• Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate. Communication
• Employee needs to provide clear, concise, and organized communication to fully transfer understanding of programs and responsibilities. Actively listens and ability to adapt messaging. Strives to communicate information with appropriate personnel in a timely manner. Teamwork
• Actively and collaboratively participates, despite personal differences, towards a common goal. Employee is open to new ideas and/or approaches. Employee is aware of changes that impact internal and external customers and effectively communicates the impact when working as a team. Integrity
• Employee is honest with oneself, coworkers, and clients. Stands up for what is right even in the face of opposition. Safety Awareness
• Employee is cognizant of his/her surroundings. Follows proper safety procedures and considers the safety of self and others. Identifies, communicates, and assists in the correction of any safety concerns where appropriate. Reliability & Judgment
• Employee demonstrates sound reasoning and critical thinking by making decisions in line with established Agency expectations.

Performs work in a reliable manner that is both accurate and timely. Minimum Education, Training and/or Experience 1. Graduation from an accredited two (2) year college with major coursework in Social Services and/or closely related field preferred. 2. Minimum of four (4) years of professional experience in Social Services and/or Case Manager. 3. An equivalent combination of education, training, and experience, which provides the required knowledge and abilities, may be substituted on a two for one basis. Additional Requirements 1. Must be able to operate a variety of automated office machines including computers, copiers, printers, facsimile machines, telephones, etc. 2. Must be able to stoop, kneel, crawl, push, move, or carry objects or materials such as files, computer printouts, reports, calculators, office supplies, etc. 3. Must possess and maintain an applicable California Driver's License and a driving record acceptable to HACSJ's insurance carrier. (Exceptions will be considered on a case-by-case basis.) 4. May be required to attend meetings after normal business hours. 5. Job assigned location may vary. Must be able to travel.

Job Type:

Full-time Pay:

$5,856.00 per month

Benefits:

457(b) AD&D insurance Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person