Parenting Support Services Program Director

Parenting Support Services Program Director Family Centered Services of

CT - 4.5

New Haven, CT Job Details $68,000 - $75,000 a year 1 day ago

Qualifications Management Full Job Description Description:

Program Description Family CT's Parenting Support Services (PSS) program provides free, in-home parenting education and family support for families with children ages 0-18. Using evidence-based models such as Triple P and Circle of Security Parenting, the program strengthens parenting skills, promotes healthy parent-child relationships, and supports safe, nurturing home environments. The PSS Program Director oversees program operations, staff supervision, quality assurance, and community collaboration to ensure services are family-centered, evidence-based, and aligned with agency and funder expectations. Qualifications Master's degree in Social Work, Psychology, Counseling, Education, Human Services, or related field preferred; Bachelor's degree with significant supervisory experience considered Minimum three years of direct service and leadership experience Knowledge of child development, trauma-informed care, family systems, attachment, and abuse/neglect prevention Experience working with high-needs children and families Familiarity with Triple P and/or Circle of Security preferred Strong communication, organizational, documentation, and problem-solving skills Ability to supervise staff, manage multiple priorities, and collaborate with community partners Demonstrated cultural responsiveness and ability to work effectively with diverse populations Valid driver's license, reliable transportation, and ability to travel locally

Requirements:

Essential Responsibilities Program Administration Provide leadership and oversight of the PSS program Ensure compliance with agency policies, evidence-based practices, and grant requirements Oversee quality improvement, outcomes tracking, and RBA reporting Support program development, grant activities, and service expansion Maintain accurate program documentation and data systems Staff Supervision & Development Supervise, coach, and evaluate Parent Educators and assigned staff Coordinate supervision, staff meetings, training, and case consultation Assist with hiring, onboarding, and staff development Support accreditation and fidelity requirements for parenting models Service Coordination & Oversight Oversee referrals, case assignments, waitlists, and communication with referral sources Provide clinical/programmatic consultation and support trauma-informed, family-centered services Ensure timely documentation, assessments, and provider communication Maintain confidentiality and ethical standards Community Collaboration Build partnerships with DCF, schools, healthcare providers, and community agencies Represent Family CT in meetings, outreach, and collaborative initiatives Maintain communication with referral partners and stakeholders Additional Expectations Attend required meetings, trainings, and supervision Manage schedule independently and effectively Perform other duties as assigned by the Director of Community Programs