GENERAL PURPOSE

Performs mid-level leadership work by managing the performance and integrity of a specific program. This role is responsible for identifying, developing, implementing, and monitoring strategies and standard operating procedures to ensure program success. The Program Manager coordinates with other management staff to maintain high operating standards and to oversee programmatic functions related to compliance, performance, and staff training. This position requires extensive expertise in specialized functions within workforce development, enabling the development of efficient, innovative methods to advance CareerSource Central Floridas strategic business objective.

ESSENTIAL FUNCTIONS

The essential functions listed below are representative of the duties performed under this job title and may not describe every responsibility for a specific position. Management may assign additional duties not listed when they are logically related to the position. Assists with planning and developing workforce training programs, ensuring compliance with applicable local, state, and federal policies and statues while focusing on business-first and holistic customer service models. Review staff work to ensure adherence to established guidance, policies, and procedures, as well as to assess the effectiveness of training and compliance with program standards. Conduct quality reviews of program activities, providing insights to improve program integrity and address any compliance gaps. Maintain comprehensive knowledge of local, state, and federal regulations governing workforce programs to ensure program integrity and regulatory compliance. Facilitate training sessions and provide technical assistance to staff on program policies, aiding in the implementation of procedures to enhance program efficiency and compliance. Develop and continuously update standard operating procedures (SOPs) and policies that align with regulatory requirements, ensuring clarity and consistency in program delivery. Collaborate with the Senior Program Development Manager to evaluate existing policies and procedures, recommending adjustments or new policies to improve program effectiveness and compliance. Create frameworks for policy communication and education, ensuring that staff fully understand and consistently apply procedures in line with compliance standards. Other tasks and duties as assigned.

SUPERVISION

Supervision Received - with moderate latitude to exercise initiative and independent judgment. Supervision Performed - Supervises assigned staff.

MINIMUM QUALIFICATIONS

Associates degree from an •accredited institution in business administration, human resources, or a related subject; supplemented by four (4) years experience in workforce development; or an equivalent combination of education, certification, training, and/or experience.

Minimum qualifications for combination:

High School Diploma or GED combined with at least six (6) years related experience bachelors degree or equivalent coursework from an accredited institution in a related field combined with at least two (2) years related experience. Position requires you to attain state-required Tier 1 certification within 6 months of hire date. After the first year, incumbents must maintain current Tier 1 certification by completing fifteen continuing education credits annually. Must provide proof of legal authorization to operate a vehicle in Florida, such as a valid drivers license and personal auto insurance documentation. Must meet all requirements of the Florida Vehicle Safety Program and have reliable transportation.

PREFERRED QUALIFICATIONS

Advanced degree in related areas from an accredited institution; experience in workforce and/or economic development. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by employer as the needs of the organization and requirements of job change. This employer is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, Employers provide reasonable accommodation to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodation with the employer.

Work Schedule:

Hours not

Specified Salary:

$60,000 annually

Apply:

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