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Boys & Girls Clubs of Palm Beach County

Regional Impact Director

Career Insights for Program Officer

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What they do

A Program Officer oversees the development of an organization's programs. This may includes staff development, project management, implementation and daily management of activities. May also oversee funds and budgets.

$94,303 / year median in Florida

+9% projected growth

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Job Description

Primary Function:
Under the supervision of the Chief Impact Officer (CIO), The Regional Impact Director (RID) is responsible for overseeing daily Club operations of assigned clubs plus supporting, collaborating and integrating services of others. The primary focus is for a comprehensive, outcome-driven program and service delivery, safety, supervision of staff, facilities management, community relations, and membership administration. The RID advises and assists Club leadership in training, planning, management, budget management, safety and implementing a high-quality Club experience focusing on the organization's strategic plan and annual priority outcomes. Key Responsibilities (Essential Functions):
  • Oversee the implementation and delivery of day-to-day operations, programs, services, and activities that facilitate the achievement of Impact Department Goals, Milestones, and objectives.
  • Oversee the identification and evaluation of opportunities to improve program effectiveness based on participation and achievement of stated goals; recommend to the CIO and VP of Impact & Programs modifications to improve program and site performance, as appropriate.
  • Assist the CIO with a growth strategy for registered members, average daily attendance and overall, Teen membership.
  • Working with the Chief Administrative & Financial Officer (CAFO) and CIO in budget development, monitors and reports on variances.
  • Assist the
CIO, CAFO, VP
of Impact and Resource Development to ensure grant-funded programs are executed on time and program outcomes are being met in advance of deadlines.
  • Works closely with Resource Development Teams to include Events, Grants and Marketing to identify, pursue, and obtain new funding opportunities from government, foundation, corporations, partners and individuals.
  • Manage performance of assigned staff in achieving goals, work with Training & Safety Audit Director in providing technical assistance and training.
  • Develop collaborative partnerships with other youth serving organizations, members, parents, families, schools and community-based organizations.
  • Support and lead efforts with Advisory Boards, as assigned by the CIO and in collaboration with RD, Special Events, and Marketing & Communication Department.
  • Assist with special events, projects, and activities internally and externally as needed.
  • Ensures activities are held to a high standard to maintain positive public relations for club programs, services, and activities while promoting and stimulating membership within the Club. Work with VP of Business Development & Marketing to coordinate corporate cause partnerships, volunteer activities and all publicity for programs and services within the Club and the community.
  • Assist with the implementation of strategic planning processes for overall Club sites and programs, including the development of our annual club projects and needs assessment.
  • Ability to operate a club when necessary
Relationships:
    Internal:
    Maintains close, daily contact with Club staff to interpret and explain organizational mission, program objectives and standards, discuss and manage issues, and provide/receive feedback.
      External:
      Maintain contact with external community groups, schools, members' parents, and others to assist in promoting opportunities and resolving challenges.
      Skills & Knowledge Required:
      • Bachelor's degree required or Six (6) + years of professional experience in Youth Development, Education, or related field.
      • A minimum of four years of direct youth services. service experience and a demonstrable record of planning and implementing youth programs. Previous experience working with at-risk youth is preferred.
      • Demonstrated ability to creatively plan, coordinate, and evaluate quality youth programs directly and through collaboration.
      • Demonstrated ability to work collaboratively with other departments/organizations to deliver high-quality programs and activities to club members, families, and community.
      • Demonstrated ability to orient, train, and recognize staff and volunteers.
      • Demonstrated capacity to leverage and scale outside resources when necessary.
      • The ability to effectively communicate, verbally and electronically, in presentations to any audience.
      • Strong computer skills (Microsoft Office Suite, SharePoint).
      • Strong administrative skills/experience required.
      • Certificate of first aid and CPR.
      • Valid Florida driver's license - must be able to meet insurance requirements.
      • safe driving record preferred. (Will be required to obtain Sprinter license within 3 months to drive on a regular basis).
      • Ability to distinguish when time to provide progressive discipline and time to counsel members (good judgment).
      • Skills for planning and initiating activities based on age appropriate and youth developmental needs.
      Physical Requirements/Work Environment:
      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
      • Frequently required to sit, stand; walk; run; strenuous sports related activities; use hand to finger; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
      • Ability to lift a minimum of 50 pounds.
      • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
      • High energy level with capacity to multitask and manage 8 or more sites with various levels of complexity, partners, and ecosystems.
      • Comfortable performing multi-faceted projects and tasks.
      • Good interpersonal skills - able to interact effectively with co-workers, board members, and community leaders.
      • Ability to get along with diverse personalities - tactful, mature, and flexible.
      • Must be able to function under fast paced and noisy conditions.
      • Must be able to think clearly and concisely.
      • Must be able to operate a club if necessary.
      Pay:
      $85,000.00 - $95,000.00 per year
      Benefits:
      401(k) Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance
      Work Location:
      In person