Program Manager The Methodist Home for Children and Youth - 3.4 Macon, GA Job Details Full-time $55,000 - $57,000 a year 9 hours ago Benefits Health savings account Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance Retirement plan Qualifications Computer operation Staff supervision Confidential information handling Program management Team supervision Customer service Master's degree Clinical case management Driver's License Cultural competency Bachelor's degree

Technical Proficiency Full Job Description Purpose:

The Program Manager provides oversight for the overall operations of assigned living units including management of staff, cottage structure, building management, and crisis management

Essential Duties and Responsibilities:

Responsible for all aspects of cottage management including hiring and supervision of all Direct Care Staff and supervision of residents for assigned living unites. Manages overall cottage structure including adequate program staffing/schedules, medication management, and transportation and facility management along with all health and safety drills (fire drills, tornado drills, etc.) Ensures compliance with federal and state laws, outside regulatory and contractual requirements, all internal agency policy and procedures, and all accreditation standards Ensures policies and procedures are followed when crisis intervention occurs to include but not limited to notification of internal and external collaterals, applicable documentation, debriefing of staff and residents, etc. Responsible for the management of the budget and effective use of resources for assigned living units. Participates in the PQI process with the attention to the culture of safety and quality, prioritizes and implements necessary changes based on these evaluations Responsible for the resident's care and progress relative to the needs, goals, and objectives identified in the assessments and service plans. Contributes to the prevention and management of challenging behaviors Communicate with team prior to admission to the campus specifics regarding the new resident including risk assessment. Facilitates team meetings weekly or more often as needed to communicate resident information such as risk assessments, functional analysis of behavior, goals, needs, etc. Acts as a liaison between the Agency and external collaterals including but not limited to Residential Child Care Licensing, Office of Provider Management, etc. Participates in the clinical staffing of residents. Maintains on call professional duties as assigned. Develops and maintains effective, therapeutic relationships with residents Utilizes appropriate Sanctuary tools when interacting with colleagues and residents. Adheres to the seven commitments of Sanctuary when carrying out work responsibilities.  Completes assignments in a timely and accurate manner Is willing to take on additional responsibility in a positive manner. Complete training necessary to perform position consistent with program and agency staff development plans. Uphold the mission, vision and values of The Methodist Home. Regional site needs may dictate a difference in some job responsibilities Education and/or

Work Experience Requirements:

Bachelor's Degree and a minimum of two years of supervisory experience. Two years experience in a residential facility preferred. Knowledge of principles and processes for providing customer and personal services, this includes meeting quality standards for services Must have the ability to listen and understand the needs of residents, staff and collaterals. Knowledge of emotionally disturbed adolescent behavior, developmental issues, group dynamics, societal trends, and peer influences. Working knowledge of family systems and family dynamics Must have a valid Driver's License with minimum of four-year driving history and the ability to meet and remain in good standing in accordance with Agency insurance guidelines. Must have proficient computer knowledge. Ability to communicate clearly both verbally and in writing. Ability to meet and handle the public with tact and poise. Must be able to multi task in a fast-paced work environment. Ability to appropriately handle confidential information Ability to understand and consistently implement policies and procedures of the Agency. Ability to interact and work cooperatively and effectively with other personnel and residents. Ability to show sensitivity and responsiveness to cultural difference in the service population

Job Type:

Full-time Pay:

$55,000.00 - $57,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Health savings account Paid time off Retirement plan Tuition reimbursement Vision insurance

Education:

Master's (Required)

Experience:

management: 2 years (Required)

Case Management/Human Services:

2 years (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person