TITLE:

Teen Outreach Program (TOP) Facilitator Reports to: Maternal, Child and Adolescent Health Coordinator Job Summary Contribute to the mission and vision of MICA by creating a positive, respectful, and safe environment when working with children, families and agency and community partners. The TOP facilitator is responsible for implementing weekly TOP sessions, collaborating with school staff to coordinate community service learning opportunities, and providing overall support for teens enrolled in the program. Will facilitate the program according to the evidence-based \"Wyman's Teen Outreach Program\" approach and support the evaluation and continual quality improvement of the program. Supports MICA's mission, vision, values, Ways of Working, and Whole Family Approach. This position must perform regular duties at the assigned worksite. Summary of Essential Job Functions Build and maintain positive relationships with children, families, program staff, and agency and community partners as needed to provide excellent services. Maintain the safety and welfare of caseload participants and staff at all times. Must maintain confidentiality of participants and families at all times. Maintain healthy and appropriate relationships with teens, focusing on safety, support, interaction, and engagement. Compliance Facilitate the Teen Outreach Program in accordance with the training received. Develop implementation plan and facilitate lessons from the Changing Scenes curriculum at weekly TOP clubs. Collaborate with school staff to facilitate planning and implementation of community service learning with teens, ensuring the opportunity for a minimum of 20 hours of service within the 9 month program. Meet with Grant Coordinator (Iowa Department of Health and Human Services) as required. Documentation and Reporting Maintain accurate and up-to date enrollment forms, attendance records, and service records for all youth as required by Teen Outreach Program standards. Complete reports in accurate and timely fashion. Develop skills and knowledge related to the position Complete necessary training to become a Teen Outreach Program facilitator. Must obtain and maintain First Aid and CPR certifications. Must obtain and maintain Mandatory Child Abuse Reporter Training.

Knowledge, Skills and Attitudes:

Committed to the inherent worth of every individual. Knowledge of the stages of youth development and positive approaches to behavior management. o Strong ability to create a positive learning environment for teens in a classroom setting. High level of interpersonal skills to handle sensitive and confidential information with participant youth and families. Ability to communicate with individuals at all levels of the organization and partner organizations. Strong verbal and written communication skills. Ability to work independently and as part of a team. Knowledge of word processing, spreadsheet, and database software. Strong commitment to achieving results. Strong commitment to accurate and timely record keeping. Strong ability to think and reason independently, and to make critical judgments within agency and program guidelines. o Utilizes problem solving skills in all situations, identifying a range of reasonable options and alternatives. o Knows how to use data to inform decisions to create best practice. Dedicated to continuous learning. Must be able to maintain strict confidentiality. Working Conditions (Essential physical, mental and emotional demands) The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full-time, non-exempt position. The person in this position constantly communicates with teens in one-one one and group settings, frequently communicates with community members and colleagues, both one-on-one and in larger groups, regarding agency programs. Must be able to exchange accurate information in these situations. This position requires constant mental and emotional work. Strong ability to think and reason independently, maintain objectivity and to exercise sound judgment. o This position is required to teach and supervise teens in a group setting. The physical environment requires the employee to work indoors, in an office space that may or may not be shared. Frequently operates a computer or other electronic mobile device for purposes of documentation and communication. The person in this position must be able to travel between MICA central office and assigned implementation site. o Must have and maintain reliable transportation, a valid driver's license and proof of automobile insurance . The person in this position occasionally moves about inside the office to access file cabinets, office machinery, etc.

Education & Experience Required:

Associate's Degree with 2 years of experience in the human service field

Preferred:

Bachelor's Degree in Human Services or closely related field

Other:

Candidates offered the position must meet the following criteria: Successful completion of all background checks at hire and thereafter according to agency and program standards Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

Job code

TOP FACILITATOR

Management? (Yes/No) No Generic title TOP Facilitator FLSA status Classification Non-Exempt Pay grade C Revised September 2025 EEO 1 Category 3 Professional

EQUAL OPPORTUNITY EMPLOYER

Required:

Associate's Degree with 2 years of experience in the human service field

Preferred:

Bachelor's Degree in Human Services or closely related field We're looking for someone with a strong ability to create a positive learning environment for adolescents in a classroom setting. The Teen Outreach Program (TOP) Facilitator is responsible for implementing weekly TOP sessions, collaborating with school staff to coordinate community service learning opportunities, and providing overall support for teens enrolled in the program. Will facilitate the program according to the evidence-based \"Wyman's Teen Outreach Program\" approach and support the evaluation and continual quality improvement of the program. We provide ongoing professional development opportunities and an excellent benefit package. 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