EnRich Workforce Program Navigator

Position Information Position Title EnRich Workforce Program Navigator Job Category Full-Time Staff Division External Relations Department Main Campus Job Description The EnRich Workforce Program Navigator serves as the main point of contact for prospective students considering opportunities offered through the Workforce Equity Program. The Workforce Program Navigator guides students through the enrollment process, program completion process and provide additional connection to local employment providers. The Navigator plays a key role in communicating EnRich's vision, distinctiveness, and the uniqueness of the opportunity to enter the workforce. The Navigator cultivates relationships with both traditional and non-traditional students from diverse backgrounds. This position will develop a sense of belonging through providing excellent service to prospective workforce professionals during the recruitment and admissions process and throughout the program. This position serves as an intersection between Richland Community College, employment providers, and future workforce professionals.

REQUIRED KNOWLEDGE , SKILLS , AND ABILITIES

Ability to work in and contribute to an innovative and collaborative environment. Commitment to evidence-based decision making; diversity and inclusion; respect; human potential; and community. Ability to meet deadlines, prioritize tasks, manage multiple projects, and take initiative, working independently without supervision. Excellent public speaking and verbal communication skills. Strong interpersonal communication skills to be able to relate to prospective participants, both traditional and non-traditional. Excellent written communication skills. Proficient with report writing database systems (such as Salesforce), Microsoft Excel, PowerPoint, Outlook, and Microsoft Office. Required Qualifications

MINIMUM REQUIREMENTS

Associate's degree in Communication, Human Services, or a related field (or equivalent), plus two years of experience providing support services developing or coordinating programs. Must possess strong organizational, customer service, and public speaking skills. Must maintain a current valid Illinois Driver's license and reliable transportation. This is a grant-funded position. Preferred Qualifications Bachelor's degree preferred Physical Demands

PHYSICAL / MENTAL DEMANDS AND WORK ENVIRONMENT

Must be able to receive, process, and provide visual and verbal information. Must be able to work effectively in stressful situations. Provide timely response to externally/internally imposed conditions and deadlines. Respond to concurrent, multiple, non-related issues. Must be able to complete Trauma Sensitive training through Starr Commonwealth within 90 days of beginning employment. Must be able to lift up to 25lbs.

EXPECTED HOURS OF WORK

Must be willing to work beyond an 8:00 a.m. to 5:00p.m. work schedule to fulfill the responsibilities of the position. There may be irregular hours including weekend and/or evening hours. Summer hours may vary. This position is eligible for an alternate work schedule after the probationary period has been successfully completed. Salary E-9 $44,481.72 - $55,602.15/year Posting Detail Information Posting Number S285P Job Open Date 03/23/2026 Job Close Date 04/06/2026 Open Until Filled Yes Special Instructions to Applicants Advertising Summary