Program Support Specialist

Program Support Specialist University of St. Francis - 4.0 Joliet, IL Job Details Temporary | Part-time 1 day ago Qualifications Computer operation Community engagement Microsoft Excel Student recruitment Faculty collaboration Banner Student record keeping Data reporting Student information system Mid-level Bachelor's degree Decision making Data entry Data interpretation Organizational skills Enrollment management Continuous quality improvement (CQI) Productivity software Canvas LMS software Data-driven decision making Communication skills Marketing collateral creation Full Job Description Rooted in the Catholic and Franciscan tradition, the part-time Program Support Specialist advances the mission of the College of Education by supporting programs that prepare thoughtful, skilled, and compassionate educators. This role contributes to a collaborative academic community grounded in respect, service, integrity, and compassion, ensuring that students, partners, and colleagues are supported with care and professionalism. The position plays a key role in program operations, student success, and data-informed decision-making that strengthens and grows the College's impact. Essential Duties & Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support the onboarding of new students in a manner that reflects compassion and respect, ensuring a welcoming and inclusive experience Develop, maintain, and audit academic degree plans and academic records with a high level of accuracy and integrity Independently manage student and programmatic data entry and maintenance, ensuring systems are current, reliable, and aligned with institutional standards Generate enrollment and program reports, analyze trends, and share insights to support continuous improvement and growth Work with marketing department to design promotional and web-based materials for program recruitment Engage with school and community partners in a spirit of service, helping to identify areas of need and support the development and expansion of responsive programs Collaborate with faculty, staff, and partners to advance shared goals, contributing to a culture of mutual respect and teamwork Communicate clearly, professionally, and compassionately with students and partners, providing timely and supportive responses Demonstrate initiative and accountability while working both independently and collaboratively Perform in support of the College of Education and the broader university mission Participate in and promote a culture of continuing quality improvement Other related duties as assigned Minimum Requirements Bachelor's degree Demonstrated commitment to the values of respect, service, integrity, and compassion with a strong focus on positive relationships Strong organizational skills and attention to detail Ability to manage multiple responsibilities and work both independently and collaboratively Proficiency in Microsoft Office (especially Excel) Strong written and verbal communication skills with a relational, service-oriented approach Ability to analyze data and use findings to support program improvement and strategic growth Willingness to support the Catholic and Franciscan values of the university Preferred Requirements Experience in PK-12 and higher education Experience with enrollment management, academic advising systems, student information systems, and/or program coordination (Canvas, Banner, etc.) Familiarity with data reporting tools or dashboards Proficiency in publishing software programs such as Adobe and Canva Experience working with school districts or community-based educational partners Hours/Shift/Work Schedule Part-time position working 20 hours per week. This position is part-time and temporary (the position will expire no later than May 31, 2029). Physical Requirements of Position Work is performed in an office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is sedentary work which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity. Posting Detail Information Posting Number

FP0767-16

Open Date 04/10/2026 Close Date Open Until Filled Yes