ROSS Service Coordinator

ROSS Service Coordinator Springfield Housing Authority - 3.4 Springfield, IL Job Details Full-time $42,785.00 - $64,177.50 a year 20 hours ago Qualifications Evaluation research Staff supervision Team supervision Social service program performance evaluation Social service program staff supervision Process program evaluations Managing social services program budgets

Full Job Description Position Summary:

The incumbent conducts individual assessments with residents of public housing; identifies local resources to assist them in aging in place and increasing quality of life and linking them to said providers for service provision. Follows-up to ensure grant goals and objectives are met according to grant guidelines. Compiles and maintains program coordinating committee of service providers to evaluate service provision and makes recommendations for additional service providers as the program progresses.

ESSENTIAL FUNCTIONS

Ensures enforcement of HUD regulations and guidelines relative to ROSS program operation, administration and compliance. Serves as liaison and coordinating agent between the Springfield Housing Authority and public/private agencies that provide community services, commensurate with the needs and interest of Authority residents. Coordinates Program Coordinating Committee for ROSS SC Program. Prepares proposals for services needed by residents, monitors delivery of service providers and takes appropriate action(s); maintains a working relationship with service providers; and networks for additional resources in the community. Maintains, updates, and revises procedures and policies as necessary, to remain current with HUD regulations and/or when current practices are hindering the success of the Service Coordinator program. Processes applications for participants enrolled in Service Coordinator program; determines eligibility, conducts client intake, provides supportive counseling, activity and resource referrals, goal development and planning, ongoing case management; monitors progress/activities; revises goals and objectives as needed. Prepares, coordinates, and submits monthly and quarterly housing reports for the supervisor/Asset Manager, board meetings, and HUD upon request, in a timely manner. Establishes long- and short-term division priorities. Maintains records for reporting. Attends executive and divisional staff meetings. Researches information for tenant's individual service plans. Organizes and inputs data into an e-logic model. Ensures compliance with all applicable policies and procedures of the Springfield Housing Authority. Maintains regular and reliable attendance. Contributes to team efforts by performing other duties and responsibilities as required or assigned.

EDUCATION AND EXPERIENCE

B.A./B.S. Degree in Public Administration, Business Administration, Social Services; five (5) years of progressive experience in social service or community organization; or any equivalent combination of training and work experience that provides the necessary knowledge, skills, and abilities. Experience in public or private agency in a position of responsibility with duties related to program development, grant formulation, program fiscal monitoring, staff supervision and program evaluation.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Federal, State, local, and housing authority processes, procedures, policies, and regulations as they relate to the ROSS Service Coordination program. Knowledge and understanding of social and economic problems and special needs faced by lower income families and senior citizens. Knowledge of occupational hazards and applicable precautionary measures. Skill in caseload management; planning, monitoring, and following-up as necessary. Skill in performing accurate mathematical calculations. Skill in the proficient use of office equipment, computers, and software Skill in typing 40 WPM with accuracy Skill in maintaining accurate and complete ROSS Service Coordinator records, documentation, reports, and grants. Ability to work independently in an organized, thorough, detailed, accurate, and efficient manner. Ability to represent SHA as a manager; initiate, and maintain positive public and interpersonal relationships; and communicate (oral and written) and interact with diverse individuals (public, outside agencies/vendors, co-workers, and Commissioners) in a courteous, confidential, effective, positive, professional, and ethical manner. Ability to maintain a valid Illinois driver's license and be an insurable SHA driver.

APPLICATIONS SHOULD BE FORWARDED TO

Springfield Housing Authority Department of Human Resources 200 N. 11th Street Springfield, IL 62703 Via e-mail: or fax: 217-753-4421 Pay, benefits information, and employment applications are available on the

SHA Website:

www.springfieldhousingauthority.org and by clicking on the link below https://Secure.

YourPayrollHR.com/ta/TPCA435.careers?

ApplyToJob=704904963 Internal candidates should use their TruPay login,

Our Company, Search For Jobs, View Selected Jobs, Apply For This Job Posting Dates:

5/20/2026-5/30/2026 This position will remain open until filled The Springfield Housing Authority is an Equal Opportunity Employer